Compliance Operations Analyst

Xe.com; Alcobendas; Sur place; EUR 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive Salary & Discretionary 
奖金

23 days annual leave increasing with…

Birthday leave

4% employer pension contribution

Discounted ESPP

Life Insurance & Critical Illness

Healthcare

Mental Health & Wellbeing

Volunteering day

Résumé du poste

Xe is seeking a Compliance Operations Analyst in Madrid to support due diligence, monitoring, and sanctions screening across customer relationships. The role emphasizes investigation, data analysis, and collaboration with global teams.

We value English proficiency, adaptability to flexible hours, and a commitment to compliant operations. Xe offers competitive pay, bonus potential, and strong employee benefits in a dynamic fintech environment.

Qualifications

• 3+ years’ experience in FX/Payments or a regulated organisation.
• Excellent communication skills, both written and spoken.

Responsabilités

• Conduct Customer Due Diligence and Enhanced Due Diligence for new corporate and consumer relationships.
• Monitor customer relationships and investigate transaction monitoring alerts for unusual or suspicious activity.
• Review PEP and Sanctions referrals at registration and transactional level.
• Analyse transaction data and fraud metrics to detect online fraud trends.
• Provide day-to-day compliance operations support and training for new starters.

Connaissances

Due Diligence

Transaction Monitoring

PEP & Sanctions

Fraud Analysis

Communication

Description du poste

Description

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

About This Role

We are currently looking for a Compliance Operations Analyst to join our growing team. Reporting into the Compliance Operations Supervisor, you will understand the value the compliance operations functions have in delivering key business objectives and have the foresight to spot opportunities to innovate and develop new ways of operating.

OUR PRINCIPLES

• AMBITION – We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
• RESPONSIBILITY – We get involved, bring our perspective, and are always open to new ideas. We take personal responsibility
• COMMUNITY – We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

Roles & Responsibilities

• Great Attention to Detail:Conduct Customer Due Diligence and Enhanced Due Diligence for new corporate and consumer relationships
• Strong Investigative Skills: Complete ongoing monitoring of customer relationships on the back of trigger events or through their regular review cycle. Investigate transaction monitoring alerts and evaluate whether they are unusual or suspicious
• PEP & Sanctions Screening: Review PEP and Sanction screening referrals for clients and beneficiaries at registration and transactional level in line with Xe’s policy
• Analytical & Trends: Analyse transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online fraud
• Operational Compliance:
• Remain up to date on Xe’s core business activities and assist in the analysis of proposed business initiatives from a compliance operations perspective
• Provide day to day compliance operations assistance and support to wider teams within Xe
• Act as a contact and reference point for Compliance Operations Analysts e.g. handling escalated queries
• Conduct training for new starters and analysts on an ongoing basis
• Provide walkthroughs of systems to internal and external stakeholders
• Quality Control: Conduct Quality Control checks on Compliance Operations Analysts to ensure Xe maintains consistency and accuracy whilst striving for continuous improvement of the compliance operations function
• Situational Adaptability:Maintain high levels of performance at all times including situations with challenging time-frames and complex situations and scenarios
• Team Culture: Foster a positive, inclusive, collaborative team culture by maintaining open professional communications and being a team player
• Process Improvement & Efficiencies: Strive towards continuous improvement of the compliance operations function

Position Requirements

• Passionate about Compliance: At least 3 years’ experience gained working within a similar role within the FX/Payments industry or within a similar regulated organisation
• Effective Communicator:Excellent communication skills, ability to build relationships and communicate effectively
• Prioritisation & Organisation: Strong organisational skills to enable identification of required tasks and deadlines and planning and prioritisation of these tasks in an appropriate manner
• Customer focused: Client-focused approach with a passion for delivering excellence
• Adaptable: Ability to work as part of a global team, sharing best practice and working collaboratively to raise the bar across the organisation
• Fluency in English with confident verbal and written communication skills
• Ability to work flexible hours and possibility of evening and weekend work

Perks & Benefits

• Competitive Salary & Discretionary Bonus
• 23 days annual leave increasing with each year of service (capped at 28 days)
• Paid day off for your Birthday
• 4% employer pension contribution
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Life Cover, Income Protections Scheme & Critical Illness cover
• Healthcare
• Plumm Mental Health and Wellbeing
• Volunteering day for a charity of your choice

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [e-mail].

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.