Client Success Associate - Swedish Speaker

Gartner; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global research and advisory firm is looking for Client Success Associates in Barcelona to ensure clients receive maximum value from their services. Responsibilities include managing client accounts, driving engagement, and aligning resources to achieve clients' business priorities. A Bachelor's degree and strong communication skills in Swedish are required. This role offers professional growth in a collaborative environment.

Servicios

World-class benefits

Highly competitive compensation

Flexible hybrid work environment

Formación

• 6 months relevant professional or internship experience is preferred.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Ability to use Swedish at a Business or Native level.

Responsabilidades

• Partner with clients to ensure their success using Gartner services.
• Drive Gartner growth by managing client accounts and introducing services.
• Identify client priorities and align resources to provide exceptional service.
• Collaborate with internal stakeholders to achieve business results.

Conocimientos

Anti Money Laundering

Accounts Handling

Account Development

Account Management

Customer Support

Corporate Marketing

Educación

Bachelor's degree

Descripción del empleo

About the role

The Client Success team follows a Client for Life Philosophy and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients business priorities breakdown challenges and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients proving the concept of Gartner services and stimulating client engagement of products that are used by large client teams.

What you will do

Partner with clients ranging from senior C-levels to more junior client professions in IT HR Supply Chain Marketing Finance Legal and Sales practices to ensure they are successful in the use of their Gartner subscription.

Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients account management or connecting clients with the Gartner expert community.

Identify client priorities and understand how to align Gartners resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner memberships.

Collaborate with internal Gartner stakeholders to drive service delivery & business results share best practices and design innovative solutions to overcome obstacles.

Leverage insights & metrics to drive continuous client engagement satisfaction retention and growth.

What you will need

Bachelors degree is preferred along with 6 months relevant professional and / or internship experience.

Proven track record of success fueled by a passion for delighting clients.

Strong communication collaboration prioritization critical thinking and influencing skills.

Ability to use Swedish (Reading, Writing and Speaking) at a Business or Native level.

Key Skills

• Anti Money Laundering
• Accounts Handling
• Account Development
• Account Management
• Customer Support
• Corporate Marketing

Employment Details

Employment Type: Full-Time

Vacancy: 1

Who are we

At Gartner Inc. (NYSE : IT) we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 we’ve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world‑class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to .

Job Requisition ID : 92811