Client Advisor (m/f) - el Corte Ingles Serrano Madrid - Permanent Full Time (40h) Contract

ZIMMERMANN; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global luxury fashion brand is seeking a Client Advisor for its store in Madrid. The ideal candidate will have significant sales experience within luxury fashion, exceptional client service abilities, and fluency in both English and Spanish. You will excel in a fast-paced environment and work collaboratively to exceed client expectations. This role includes a full-time contract and benefits such as generous discounts and ongoing training opportunities. Join a team that values creativity and performance.

Servicios

Bespoke development plans

Ongoing training and development

Seasonal uniform

Generous employee discount

Bonus structure

Employee referral program

International opportunities

Formación

• Essential sales experience in luxury fashion.
• Professional and welcoming character and presentation.
• Ability to work independently and as part of a team.

Responsabilidades

• Provide outstanding client service and exceed client expectations.
• Achieve KPI results and build rapport with clientele.
• Work under pressure while maintaining high attention to detail.

Conocimientos

Sales experience

Client service skills

Communication skills

Attention to detail

Problem-solving ability

Fluency in English and Spanish

Descripción del empleo

ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand‑alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand’s modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe.

At ZIMMERMANN, the enjoyment, engagement and satisfaction of our clients is at the heart of our brand vision. Achieving this goal relies on the passion, energy, collaboration and creativity of high performing talent within our team across the world. It also requires a key strategic focus on hiring professionals who will push the creative boundaries and explore the possibilities within every area of our organisation. We are looking for an outstanding Client Advisor in our store in El Corte Ingles Serrano Madrid (CDI full time contract 40h per week).

The successful candidate must have sales experience (essential), amazing client service skills, the ability to achieve KPI results, impeccable attention to detail and exceptional communication skills. Previous experience in luxury fashion is essential.

To be successful, you will be flexible, dynamic and eager to learn! The successful candidate will also possess:

• Previous sales experience in luxury designer fashion
• Excellent client service skills and a passion for exceeding client expectations
• A professional, welcoming character and presentation
• High attention to detail
• Knowledge of luxury fashion
• Excellent organisational skills and problem-solving ability
• A passion for exceeding client expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team
• A calmness to work under pressure
• Fluent in English and Spanish

This is an opportunity for applicants who strive for excellence in their field.

Why work with us?

• Bespoke development plans and access to strong mentors and industry leaders
• Ongoing Training & Development to grow your career within Zimmermann
• Seasonal uniform provided to all team members
• Generous Employee Discount and Bonus Structure
• Employee Referral Program with the opportunity to earn bonuses for successful placements
• Opportunity to progress your career within an Australian global luxury brand, including international opportunities
• Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members

Only short‑listed applicants will be contacted.

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.