CICS Mainframe Systems Programmer

NTT Limited; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a seasoned CICS Mainframe Systems Programmer to ensure stability, availability, and performance of CICS services in a IBM Mainframe environment. You will lead incident resolution, collaborate with development and support teams, and design solutions to enhance service continuity.

The role requires hands-on expertise in CICS, SMP/E, RACF/ACF2, and z/OS, with a focus on high availability and proactive problem solving in a global team setting.

Formación

• Significant experience in Mainframe Systems Programming focusing on CICS administration.
• Experience with large-scale, mission-critical CICS environments.
• Experience installing, upgrading, and troubleshooting CICS Transaction Server.
• Exposure to Mainframe Sysplex environments and HA configurations.
• Strong troubleshooting and communication skills.
• Experience in banking/financial services is a plus.

Responsabilidades

• Install, configure, administer, maintain, and support CICS systems software.
• Create and manage CICS resource definitions and system configurations.
• Support and maintain production CICS environments, including out-of-hours troubleshooting and incident resolution.
• Install, test, and implement new releases, maintenance updates, and enhancements for CICS Transaction Server.
• Provide Level 2 and Level 3 support for applications utilizing CICS services.
• Work with development and support teams to resolve complex issues.
• Lead problem determination, root cause analysis, and recovery activities during incidents.
• Design and implement technology improvements to boost availability and performance.
• Monitor CICS performance and resource usage to ensure SLAs.
• Develop and maintain backup, recovery, and business continuity procedures.
• Administer user access controls and security using RACF/ACF2.
• Plan capacity and perform performance tuning for CICS environments.
• Ensure data security, recovery, and regulatory compliance.
• Assist in change/release management and documentation.

Conocimientos

CICS System Programmer

Mainframe Expertise

Problem Solving

Strong Communication

Herramientas

CICS Transaction Server SMP/E

z/OS

JCL

TSO/ISPF

SDSF

RACF

ACF2

Descripción del empleo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA he CICS Mainframe Systems Programmer is responsible for ensuring the stability, availability, performance, and continuous improvement of CICS services within the IBM Mainframe environment. The role requires strong technical expertise, domain knowledge, and specialist skills to operate, maintain, and enhance critical engineering services as technology evolves. This position involves system programming, infrastructure support, technical analysis, solution design, deployment planning, configuration, testing, and ongoing operational support. The successful candidate will oversee the management and support of all CICS services, ensure high availability of business‑critical applications, provide technical leadership during incident resolution, and collaborate with development and application support teams to deliver robust solutions. The ideal candidate will be a proactive problem solver with strong technical, analytical, and communication skills, capable of supporting both strategic initiatives and day‑to‑day operational requirements.

In this role, You will As a CICS Mainframe Systems Programmer, you will:

• Install, configure, administer, maintain, and support CICS systems software.
• Create and manage CICS resource definitions and system configurations.
• Support and maintain production CICS environments, including out‑of‑hours troubleshooting and incident resolution.
• Install, test, and implement new releases, maintenance updates, and enhancements for CICS Transaction Server.
• Provide Level 2 and Level3 support for applications utilizing CICS services.
• Work closely with application development and support teams to resolve complex technical issues.
• Lead problem determination, root cause analysis, and recovery activities during critical incidents.
• Design and implement new technology solutions to improve service availability, performance, and operational efficiency.
• Monitor CICS performance and system resources to ensure optimal response times and service levels.
• Develop, test, and maintain backup, recovery, and business continuity procedures.
• Administer user access controls and support security implementations using RACF and ACF2.
• Perform capacity planning and performance tuning activities for CICS environments.
• Ensure data security, recovery, and compliance requirements are met.
• Support change management, release management, and implementation activities.
• Create and maintain technical documentation, procedures, and operational standards.

Required Qualifications

• Several years of experience in Mainframe Systems Programming with specialization in CICS (administration and support)
• Proven experience supporting large-scale, mission‑critical CICS environments.
• Experience in installation, customization, upgrade, maintenance, and troubleshooting of CICS Transaction Server.
• Exposure to Mainframe Sysplex environments and high availability configurations.
• Strong hands‑on experience with:
• CICS Transaction Server SMP/E z/OS JCL TSO/ISPF SDSF RACF
• Experience installing, upgrading, configuring, and troubleshooting CICS environments.
• Ability to analyze and resolve complex system and application issues.
• Experience supporting production‑critical systems with stringent availability requirements.
• Strong understanding of system performance management and capacity planning.
• Excellent troubleshooting and problem‑solving skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively within global teams.

Desired Qualifications

• Experience with:
• CICS Transaction Server 4.2 and/or 5.3 (or higher versions)
• OMEGAMON for CICS
• ACF2
• Security Administration
• RACF Administration
• Mainframe Sysplex Environments
• Knowledge of High Availability and Disaster Recovery architectures.
• Experience with automation and operational tooling within CICS environments.
• Strong understanding of application connectivity and middleware technologies.
• Experience supporting large banking or financial services organizations.
• Ability to mentor junior engineers and provide technical guidance.
• Demonstrated ability to make sound technical decisions in complex and ambiguous situations.
• Understanding of ITIL‑based service management processes preferred.
• Experience working in Banking, Financial Services, Insurance or other large enterprise environments preferred

Job expectations

• Maintain highly available, secure, and performant CICS environments.
• Participate in planned maintenance, software upgrades, and production releases.
• Provide on‑call and after‑hours support for critical incidents and implementations as required.
• Ensure compliance with organizational security, audit, and operational policies.
• Collaborate with infrastructure, development, security, and application support teams.
• Lead incident resolution and recovery efforts for critical service disruptions.
• Drive continuous improvement initiatives through automation, standardization, and process optimization.
• Maintain accurate technical documentation and operational procedures.
• Demonstrate leadership, accountability, and ownership in managing critical platform services.
• Contribute to technology modernization and infrastructure enhancement initiatives.

Primary Skillset

• CICS System Programmer or Technical Specialist experience
• Knowledge of a combination of the following products: CICS Transaction Server 4.2 and/or 5.3 SMP/E Omegamon/CICS ACF2 & RACF
• Mainframe SYSPlex environment experience is preferred
• A flexible and adaptable management style with experience of developing yourself and others
• A track record of making complex business decisions with authority, even in times of ambiguity, considering the potential long‑term risks and implications

Workplace type

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Innovation & Future

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!