Campaign Operations Specialist E-commerce

Teleperformance SE; Madrid; Presencial; EUR 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Diversity & Inclusion

Descripción de la vacante

Teleperformance SE in Madrid seeks a proactive Campaign Operations Specialist to manage end-to-end campaign execution across platforms. You will handle daily setup, configuration accuracy, and data monitoring to drive business goals.

You will coordinate with commercial teams and internal units, prepare briefs and assets, analyze performance, and push for process improvements to meet deadlines. English is working language; Spanish and Italian are a plus.

Formación

• Highly organized, detail oriented, and able to manage multiple projects under deadlines.
• Strong project management and problem-solving abilities with a proactive mindset.
• Excellent communication and collaboration skills for cross-functional teamwork.
• Advanced proficiency in Microsoft Excel and MS Office.

Responsabilidades

• Campaign & Channel Setup: Set up campaigns and configurations on multiple platforms with accurate pricing, inventory, and promotions.
• Operational Execution: Monitor daily progress and optimize campaigns to meet objectives.
• Cross-Department & Stakeholder Coordination: Align with commercial teams and internal units for smooth execution.
• Briefing & Asset Management: Prepare briefs and asset requests to support campaign rollout.
• Performance Analysis & Data Monitoring: Track campaign performance and derive insights to improve results.
• Process Improvement: Identify opportunities to enhance efficiency and meet deadlines.

Conocimientos

Project management

Communication

Organizational skills

Problem solving

Self-driven

Time management

English working language

Herramientas

Microsoft Excel

MS Office

Descripción del empleo

Job Summary:Responsible for end-to-end campaign execution and management. The role involves daily campaign setup, data monitoring and analysis, deal hunting, cross-functional coordination, and process optimization to drive business goals. Proactive, highly organized with project management experience and strong communication skills.Key Responsibilities:• Campaign & Channel Setup: Set up campaigns and configurations on multiple platforms, ensuring accuracy in pricing, inventory, and promotional mechanics. • Operational Execution: Conduct daily monitoring deal hunting and campaign progress to optimize performance and achieve business objectives. • Cross-Department & Stakeholder Coordination: Collaborate with commercial teams and other departments to plan, execute, and troubleshooting, ensuring smooth communication and alignment across functions.• Briefing & Asset Management: Prepare detailed briefs and asset requests to facilitate campaign execution, coordinate with internal UED, onsite & traffic team. • Performance Analysis & Data Monitoring: Track and analyze campaign performance, leveraging data and insights to improve results.• Process Improvement: Proactively identify opportunities to enhance operational efficiency, optimize workflows, and ensure all deadlines are met.RequirementsQualifications & Skills:• Highly organized, detail-oriented, and able to manage multiple projects under tight deadlines.• Strong project management and problem-solving abilities, with a proactive and self-driven mindset.• Excellent communication and collaboration skills for cross-functional teamwork. • Advanced proficiency in Microsoft Excel and other MS Office tools • Basic analytical skills, data tracking and consumer insights.• Minimum 1 year experience in e-commerce operations or campaign management.• English as working language, Spanish & Italian is a plus.Relevant experience:• Online store management, brand ecommerce store product management • Marketplace/ecommerce project management• Ad platform campaign management (google, meta, etc.) ad campaign creation & operation• Marketing agency roles, profile, creative briefing, etc.Preferred QualificationsConsultative selling skillsClient-facing product knowledgeExperience with high-potential clientsUnderstanding of ad tech or AI platformsKey CompetenciesStrong communication and negotiation skillsResults-driven and resilient mindsetAbility to work independently and as part of a teamHigh level of organization and time managementAdaptability in a fast-paced environmentBenefits38.5 hours/week from Monday to Friday6 month temporary contract with real possibility to get a permanent contractSalary: 19.744 € gross/year + up to 2.961,54 € gross/year in bonusDiversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.