Camarero/A De Pisos - Santa Catalina A Royal Hideaway Hotel

AA Hotels & resorts Egypt; Islas Baleares; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading hotel chain in Spain seeks dedicated staff for room cleaning and guest services. Responsibilities include preparing materials, maintaining cleanliness in rooms and common areas, and ensuring guest satisfaction. Ideal candidates should have secondary education, desirable experience in similar roles, and customer-oriented skills. Join a collaborative environment with growth opportunities and access to top training programs.

Servicios

Flexible work environment

Career development plans

Access to training programs

Formación

• Experience in similar positions is desirable.
• Desirable English language skills.
• Hostelería knowledge is a plus.

Responsabilidades

• Prepare the necessary materials for work, including products and utensils.
• Clean and repair rooms and common areas.
• Attend to guests during their stay and manage complaints.

Conocimientos

Customer orientation

Teamwork

Strong organizational skills

Educación

ESI (Secondary education)

Descripción del empleo

Company Overview

Barceló Group is a family-owned company founded in 1990 by Simón Barceló in Mallorca (Spain). Our expansion to the world’s major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

We currently have 270 hotels with 4‑ and 5‑star properties, totaling over 60,000 rooms in 24 countries. Our brands are:

• Royal Hideaway Luxury Hotels & Resorts
• Barceló Hotels & Resorts
• Occidental Hotels & Resorts
• Allegro Hotels

Job Responsibilities

• Prepare the necessary material for your work: products, utensils, machinery, etc.
• Clean and repair rooms and common areas, checking the condition of facilities and furniture.
• Follow the occupation report and perform all cleaning tasks, including bed making, ventilation, clothing placement, replacement of hygiene items, documents, minibar items, and ensuring the room’s condition meets standards.
• Attend to guests during their stay and handle lost items.
• Manage complaints and requests, satisfying guests when possible, and control items that might be left behind according to protocol.
• Collect and clean your personal work materials, send laundry to the dormer, and fill necessary reports.

Qualifications & Requirements

• ESI (Secondary education).
• Desirable experience in similar positions.
• Desirable English language skills.
• Hostelería knowledge is a plus.
• Customer‑orientation, teamwork, order and quality focus, motivation and responsibility.
• Strong organizational skills.

Benefits

• Flexible, collaborative and responsible work environment with top colleagues.
• Career plans available across different areas of the company.
• Access to the best training programs tailored to your position.
• Wide range of open training activities through the Barceló Campus e‑learning platform.
• Opportunity to join the Barceló Responsible Corporate Responsibility brand and contribute to social, economic and environmental development.