Business Operations Lead

Huspy; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

Huspy in Madrid is seeking a Growth Operations Leader to identify and manage growth initiatives across the customer journey. You will work closely with cross-functional teams, analyze data, and build actionable programs to enhance the user experience.

The ideal candidate has 4-8 years of relevant experience and is comfortable with data-driven decision-making. Join a fast-scaling startup and help redefine the home buying experience.

Formación

• 4-8 years of experience in growth operations or business operations in a startup or tech environment.
• Proven ability to lead cross-functional projects and deliver measurable outcomes.
• Experience working with data and product teams to drive performance.

Responsabilidades

• Identify, prioritize, and lead high-impact growth initiatives across the customer journey.
• Analyze funnel data to identify bottlenecks and recommend improvements.
• Work closely with cross-functional teams to translate insights into actionable programs.

Conocimientos

Growth operations

Data-driven decision making

Cross-functional project management

Analytical skills

Excellent communication

Herramientas

Salesforce

Business Intelligence tools

CRM tools

Descripción del empleo

The Main Event: What You’ll Drive, Build, and Own

Strategy & Ownership

• Identify, prioritize, and lead high-impact growth initiatives across the customer journey
• Define success metrics and performance frameworks for key business funnels (buyer, referral, repeat buyer, etc.)
• Build business cases, set hypotheses, and drive experimentation to unlock new growth levers

Execution & Cross-functional Leadership

• Work closely with CRM, Product, Data, and Marketing teams to translate insights into actionable programs
• Manage project delivery end-to-end — from ideation and stakeholder alignment to rollout and reporting
• Ensure consistent tracking and visibility of impact through dashboards and executive reporting

Analytics & Continuous Improvement

• Analyze funnel data to identify bottlenecks and recommend improvements
• Measure impact of initiatives through A/B testing, cohort analysis, and performance reporting
• Continuously iterate on strategies to improve conversion, referral, and retention metrics

The Perfect Match: What It Takes to Succeed at Huspy

• 4–8 years of experience in growth operations or business operations in a startup or tech environment
• Strong analytical and problem-solving skills — comfortable with funnel metrics, dashboards, and data-driven decision making
• Proven ability to lead cross-functional projects and deliver measurable outcomes
• Experience working with CRM, data, and product teams to drive performance
• Excellent communication and stakeholder management skills
• Familiar with AI tools and models to build agent solutions
• A bias for action — you’re as comfortable building a strategy deck as you are jumping into the data or a project sprint

What Will Make You Stand Out

• Exposure to real estate, fintech, or consumer marketplaces
• Working knowledge of tools like Salesforce, Coefficient, Zapier and BI tools
• Experience in scaling referral or retention programs

Why Join Huspy

• Be part of a fast‑scaling startup redefining the home buying experience in MENA
• Work with high‑performing teams that value autonomy, data‑driven decision‑making, and impact
• Opportunity to drive end‑to‑end ownership of projects that shape Huspy’s growth trajectory