Billing Data Analyst

Ruby Labs Ltd; España; Remote; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Remote work environment

Unlimited PTO

Paid national holidays

Company-provided MacBook

Flexible contractor agreement

Job summary

Ruby Labs Ltd. is seeking a Billing Data Analyst to join our Billing and Data team. You will analyze financial performance, billing behavior, and risk trends to drive decisions, improve efficiency, and reduce financial risk across products.

You will build data pipelines, run experiments, and collaborate with cross-functional teams to align processes and optimize outcomes. A strong foundation in statistics, SQL, and BI tools is essential for success.

Qualifications

• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or related field.
• Experience as a Data Analyst, ideally in fintech, subscription products, billing, or customer support.
• Strong SQL skills and experience with BI tools like Tableau or Looker.
• Proficiency in Python or R and solid statistical analysis skills.

Responsibilities

• Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
• Build and maintain data pipelines to ensure accurate, timely data delivery.
• Apply statistical methods to project scenarios and forecast financial risks.
• Run A/B tests and experiments to evaluate billing and support strategies.
• Collaborate with Billing, Support, Finance, Product, Marketing to align processes with risk-mitigation goals.
• Analyze impact of marketing and product changes on billing outcomes and customer metrics.
• Provide actionable recommendations to improve billing performance and reduce disputes and churn.
• Document analyses, workflows, and data logic for clarity and consistency.

Skills

SQL

Tableau/Looker

Python

R

Statistical analysis

A/B testing

Communication

Cross-functional collaboration

Fintech knowledge

Education

Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or related field

Tools

Tableau

Looker

BigQuery

DBT

Job description

About Us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer‑led products, and we’re always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

About The Role

We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision‑making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross‑functional collaboration.

Key Responsibilities

• Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
• Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
• Apply statistical methods to project scenarios, assess “what‑if” outcomes, and anticipate financial risks.
• Run A/B tests and experiments to evaluate billing and support strategies.
• Collaborate with cross‑functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk‑mitigation goals.
• Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
• Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
• Document analyses, workflows, and data logic to ensure clarity and consistency.

Qualifications

• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
• Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
• Strong SQL skills.
• Experience with popular BI tools such as Tableau, Looker, or similar
• Experience with Python or R
• Solid understanding of statistical analysis, forecasting, and scenario modeling.
• Experience running A/B tests and interpreting experiment results.
• Excellent problem‑solving skills, attention to detail, and ability to work in a fast‑paced environment.
• Strong communication skills, with the ability to explain findings to both technical and non‑technical stakeholders.
• Curiosity, ownership mindset, and the discipline to maintain high‑quality data work.

Nice to have

• Experience with BigQuery, ClickHouse, or any cloud data warehouse.
• Basic Python knowledge for data cleaning or simple analysis.
• Exposure to subscription businesses or payment systems.
• Understanding of disputes, chargebacks, declines, or fraud signals.
• Familiarity with DBT or data quality frameworks.

Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work‑life balance.
• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well‑being, without counting days.
• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
• Company‑provided MacBook: Experience seamless productivity with top‑notch Apple MacBooks provided to all employees who need them.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0

Be part of our fast‑growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)
• Technical Interview (60 minutes)
• Final Interview (30 minutes)

Life at Ruby Labs

At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.

This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.

Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.