Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Cross Border Talents; Málaga; Presencial; Jornada completa

Descripción de la vacante

A leading customer support company in Spain is seeking a customer service representative to provide outstanding assistance in a dynamic environment. The ideal candidate will be fluent in Spanish and possess solid C1 English skills, with at least one year of customer service experience. This full-time role includes diverse responsibilities such as troubleshooting issues and building customer trust. The position offers competitive pay, a multicultural workplace in Lisbon, and opportunities for growth in a supportive team.

Servicios

Competitive salary

Meal allowance

Comprehensive training

Dynamic work culture

Formación

• At least 1 year of customer service experience.
• Strong communicator with an empathetic approach.
• Available for full-time, on-site shifts including nights/weekends.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries with professionalism.
• Troubleshoot technical issues and provide effective solutions.

Conocimientos

Fluent in Spanish

C1 English proficiency

Customer satisfaction dedication

Strong communication skills

Quick learner

Descripción del empleo

Are you a service superstar ready to help customers around the clock? We’re looking for fluent Spanish speakers with strong English (C1 level) to deliver outstanding support in a vibrant Lisbon environment. Bring your customer focus and experience to a team dedicated to making every interaction matter!

Your Role:

• Offer top‑notch customer assistance via phone, chat, email, and social channels
• Tackle account and payment‑related queries with professionalism and precision
• Troubleshoot technical issues and provide clear, effective solutions
• Build lasting trust through open, interactive communication
• Contribute feedback for continuous improvement

Your Profile:

• Fluent in Spanish & solid C1 English (as confirmed by assessment)
• At least 1 year of customer service experience
• Genuine dedication to customer satisfaction
• Strong communicator with empathetic approach
• Quick learner, adaptable, and team‑oriented
• Available for full‑time, on‑site shifts (24/7 rotation including nights/weekends)
• Flexible with 2 rotating days off

What We Offer:

• Competitive salary with attractive bonuses
• Meal allowance
• Modern, multicultural workplace in Lisbon
• 6‑month contract with possible extension
• Comprehensive training and growth opportunities
• Supportive team and dynamic work culture

Ready to elevate your career while helping customers worldwide? Apply today and join our Lisbon team!