Bilingual Danish/English Customer Advocate On-site Barcelona

Cross Border Talents; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic international customer service firm is looking for a Customer Representative in Barcelona. You will be the first point of contact for Danish-speaking clients, providing top-quality assistance and ensuring customer satisfaction. Ideal candidates are fluent in Danish and English, with excellent communication and problem-solving skills. This full-time, stable position offers a supportive work environment and opportunities for professional growth.

Servicios

Competitive salary

Ongoing training and professional growth opportunities

Multicultural work environment

Weekends off

Formación

• Fluency in Danish and English (spoken and written).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to multitask and manage time effectively.
• Previous experience in customer service or support roles is an advantage.

Responsabilidades

• Handle customer inquiries via phone, email, and chat in Danish and English.
• Provide product information, resolve issues, and ensure customer satisfaction.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to improve processes and service quality.
• Represent the brand with professionalism and positivity.

Conocimientos

Fluency in Danish

Fluency in English

Excellent communication skills

Strong problem-solving abilities

Customer-oriented mindset

Descripción del empleo

A dynamic international customer service firm is looking for a Customer Representative in Barcelona. You will be the first point of contact for Danish-speaking clients, providing top-quality assistance and ensuring customer satisfaction. Ideal candidates are fluent in Danish and English, with excellent communication and problem-solving skills. This full-time, stable position offers a supportive work environment and opportunities for professional growth.