Bilingual Customer Service Associate: Orders & CRM

Element Solutions Inc; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading specialty chemicals company in Barcelona is searching for a Customer Service Assistant. You will manage customer inquiries, ensure smooth order processing, and support the sales team. The role requires proficiency in ERP systems like SAP or Salesforce, along with strong communication skills. Ideal candidates will have prior customer service experience and be detail-oriented. This role offers a competitive salary and a supportive work environment that encourages personal growth and teamwork.

Servicios

Competitive salary

Benefits package

Supportive work environment

Formación

• Prior experience in customer support or sales administration, ideally in a manufacturing or chemical environment.
• Strong interpersonal and written communication skills, with a professional and customer-friendly approach.
• Ability to manage data and workflows effectively.

Responsabilidades

• Process orders accurately and efficiently using ERP systems.
• Respond to questions regarding products, pricing, and delivery schedules.
• Assist with quotations, order tracking, and sales reports.

Conocimientos

Customer Service Experience

Communication Skills

Problem-Solving Ability

Data Accuracy & Integrity

Multitasking & Prioritization

Educación

High school diploma or equivalent

Degree in Business or related field

Herramientas

SAP

Salesforce

Descripción del empleo

A leading specialty chemicals company in Barcelona is searching for a Customer Service Assistant. You will manage customer inquiries, ensure smooth order processing, and support the sales team. The role requires proficiency in ERP systems like SAP or Salesforce, along with strong communication skills. Ideal candidates will have prior customer service experience and be detail-oriented. This role offers a competitive salary and a supportive work environment that encourages personal growth and teamwork.