Banking Operations Associate GDPR

N26; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A digital banking platform in Madrid is seeking an Associate for its Data Privacy team. You will manage complex GDPR Data Subject Rights requests and collaborate with various stakeholders to ensure compliance and optimize processes. The ideal candidate has over 3 years of experience in banking operations or compliance, strong knowledge of GDPR, and excellent organizational skills. Enjoy a range of benefits including a personal development budget and flexible working conditions.

Servicios

Personal development budget

Discounted public transit pass

Fitness memberships

Relocation package

24 vacation days plus additional days for each year of service

Formación

• 3+ years of experience in banking operations, compliance, or a related field.
• Strong exposure to data protection topics.
• Proven track record in contributing to process improvements and quality initiatives.

Responsabilidades

• Handle complex GDPR Data Subject Rights requests independently.
• Partner with Legal on sensitive cases to ensure compliance.
• Identify and lead improvements in workflows.

Conocimientos

Experience in banking operations

Knowledge of GDPR or similar frameworks

Collaboration with legal stakeholders

Fluent English (written and spoken)

Strong organizational skills

Knowledge of Google Workspace

Educación

University degree in business, finance, law, or a related field

Herramientas

Salesforce

Jira

Confluence

Descripción del empleo

About the opportunity

We are strengthening our Data Privacy Focus in the Account & Customer Data Team within Banking Operations and are looking for a motivated person to join us. This team is managing GDPR Data Subject Rights customer requests such as access, correction, deletion, restriction, objections, and automated decision-making ensuring that requests are handled with care while safeguarding N26 from legal and regulatory risks.

As an Associate, you will bring your deep expertise in data protection topics to the team. You will handle complex cases, act as a point of escalation, and contribute to projects that improve the way we work. You will collaborate closely with relevant stakeholders within the company, and external partners. This role is well-suited for someone who wants to go beyond daily case handling and play an active role in shaping the way the team develops.

In this role, you will:

• Be the main point of contact of GDPR Data Subject Rights processes, handling complex cases independently and serving as a go-to person for escalations.

• Manage end-to-end inquiries, including research, assessment, and decision-making in edge-cases handling.

• Partner with Legal on sensitive or high-impact cases, ensuring regulatory compliance.

• Contribute to knowledge building by mentoring and training new joiners (both internal and external colleagues).

• Collaborate with Quality Assurance to maintain high standards in case handling.

• Identify inefficiencies in workflows and lead improvements to optimize processes.

• Drive initiatives to ensure procedures are efficient, scalable, and compliant.

• Support cross-functional projects with subject matter expertise.

• Work with the Team Lead on audit readiness, project delivery, and managing external stakeholder requests.

• Partner with the Banking Operations support teams to ensure alignment and adoption of best practices.

What you need to be successful:

• 3+ years of experience in banking operations, compliance, legal, or a related field, with strong exposure to data protection topics.

• Strong knowledge of GDPR or similar privacy frameworks, and experience handling complex customer or regulatory queries.

• A university degree in business, finance, law, or a related field.

• Experience collaborating with legal stakeholders and cross-functional teams.

• Proven track record of contributing to process improvements, projects, and/or quality initiatives.

• Fluent English (written and spoken); German, French, Spanish, or Italian are a plus.

• Strong knowledge of Google Workspace, with experience in Salesforce, Jira, and Confluence as an advantage.

• Excellent organizational skills with the ability to prioritize, meet deadlines, and manage multiple tasks.

• A collaborative mindset with the ability to take ownership and deliver independently.

• Confidence in stakeholder collaboration and team representation

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running

• Personal development budget, discounted public transit pass, German language classes, fitness memberships, childcare services, N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop

• 24 vacation days per year, with an additional day for each year of service - up to 30 days

• A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies

• A relocation package with visa support for those who need it

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We’ve eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo.

Sound good? Apply now for this position.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.