BANK TELLER (QUEZON PROVINCE)

Bank of the Philippine Islands (BPI); Lucena; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading banking institution in Andalucía, Lucena seeks a Customer Sales and Service Associate (CSSA) to provide excellent service to clients. Responsibilities include processing transactions, assisting with documentation, and cross-selling bank products. Ideal candidates hold a Bachelor's Degree and possess good communication and interpersonal skills. Both experienced and entry-level candidates are encouraged to apply. This role promises a dynamic environment with opportunities for personal growth.

Formación

• No work experience required, customer service experience is an advantage.
• Must have good communication and interpersonal skills.
• Willing to be assigned to any branch in the area.

Responsabilidades

• Process over-the-counter transactions including cash and check deposits.
• Assist with scanning and filing of bank documents.
• Cross-sell to existing clients of the branch.

Conocimientos

Good communication skills

Interpersonal skills

High level of initiative

Ability to work well with diverse individuals

Educación

Bachelor's Degree in any field, preferably business-related

Descripción del empleo

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within the area