B2B Travel Agent with French (Lisbon)

Wibit Consulting & Services (WibitCS); España; Híbrido; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global travel solutions provider is seeking a French-speaking B2B Travel Agent to assist professionals with their travel needs. This role offers flexibility to work remotely or in a hybrid model in Lisbon. The ideal candidate has experience in customer service, especially in travel, and is proficient in GDS systems. Competitive salary and extensive perks provided.

Servicios

Competitive salary

Ongoing training

Medical, dental, and vision plans

Mental health resources

Paid parental and bereavement leave

Subsidized transport benefits

Formación

• Native/fluent French speaker with good English skills (B2+).
• Experience in travel or hospitality customer service roles.
• Prior hands-on experience with GDS systems is essential.

Responsabilidades

• Assist travelers with personalized, high-quality support.
• Resolve a wide range of travel and technical inquiries.
• Stay informed on travel industry trends and tools.

Conocimientos

Fluent French

Good English skills (B2+)

Customer service experience

Collaborative team player

Technology proficiency

Herramientas

GDS systems (Sabre, Amadeus, Galileo, or Worldspan)

Zendesk

Salesforce

Descripción del empleo

Are you passionate about delivering world-class service in the travel industry? Join a leading global provider of corporate travel and expense solutions as a French-speaking B2B Travel Agent and support professionals with their travel needs—wherever they are in the world.

Location: Remote in Portugal or Hybrid in Lisbon (your choice)
Employment Type: Full-time
Industry: Travel Management | Corporate Travel | B2B Services
Languages: French (C2) & English (B2+)
Compensation: Base salary

What You’ll Be Doing

Assist travelers with personalized, high-quality support
Resolve a wide range of travel and technical inquiries, including urgent travel situations
Stay informed on travel industry trends and tools to offer the best service
Build strong relationships across global teams and contribute to team success
Share insights with product and engineering teams to help improve internal tools
Meet and exceed KPIs in a fast-paced, service-driven environment

What We’re Looking For
Native/fluent French speaker with good English skills (B2+)
Experience in travel or hospitality customer service roles
Prior hands-on experience with GDS systems such as Sabre, Amadeus, Galileo, or Worldspan is essential
Metrics-driven mindset with strong communication abilities
A collaborative, supportive team player who thrives on feedback
Comfortable with tech tools like Gmail, Zendesk, Slack, and Salesforce
Flexibility to work rotating shifts including weekends and evenings (07:00–22:00, Monday–Sunday)

What You’ll Get
Competitive salary based on experience and performance
Work in a dynamic, international, and friendly team
Ongoing training and career development support
Generous medical, dental, and vision plans
Mental health resources and support
Paid parental and bereavement leave
Subsidized transport and commuter benefits
Connectivity stipends for remote setup
And many more exclusive perks!

Ready to elevate your travel career with a global leader? Apply now and take off with us!