Auxiliar Administrativo (Reemplazo) — Gestión Y Facturación

Domestiko.Com; Pontevedra; On-site; EUR 30,000 - 42,000; Full time

Job summary

IQVIA is recruiting an English-speaking supervisor to build a stable panel of doctors for market research studies at our Madrid Production Hub. You will engage healthcare professionals, manage follow-ups, and maintain updated information while supporting queries and documentation.

The role emphasizes recruitment, regular outreach by phone and email, and ensuring high participation rates across the doctor panel. Multinational experience is a plus. Equal opportunity employer.

Qualifications

• French native speaker required.
• Good working knowledge of English for trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills are essential.
• Experience working for multinational corporations is an advantage.
• Other tasks include documentation, mailings, troubleshooting and translations of text passages.

Responsibilities

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure participation rates among your assigned doctors using different communication channels and arguments.

Skills

French

English

Attention to detail

Communication skills

Analytical skills

Multinational experience

Job description

Location and Contract

Madrid, Spain
Full time
R

Join us on our exciting journey!

Position Purpose

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

Role Description

Your primary focus will be to build up a solid and stable pool of doctors into a panel. Doctors on the panel need to engage to participate regularly in our market research studies. You will establish a trustful relationship with the participants during recruitment and during follow up conversations about the status of their questionnaires completion. You will maintain the information about the Healthcare Professionals updated and assist them when queries arise.

If you want to play a key role in a diverse, dynamic and committed team this could be the role for you!

What to expect

• Recruit doctors and follow-up on their participation. Create doctor's engagement.


• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.


• Initiate follow-up calls with panelists to achieve maximum participation rate.


• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements

• French Native speaker is required (FR)


• Good working knowledge of English to participate in trainings, meetings, and internal communications.


• Excellent attention to detail and organizational skills.


• Excellent and professional communication skills (telephone and email).


• Analytical skills.


• Experience working for multi-national corporations is an advantage.


• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

We invite you to join IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status".

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

Location and Contract

On-Site
Tecnológico Y Logístico De Vigo Rua B - Parcela VIGO, Pontevedra Spain
Full time

Job Title

SUPERVISOR (H/M)

Responsibilities

• Supervisar y coordinar al equipo técnico a cargo (incluyendo subcontratistas), incluyendo hojas de tiempo, control de gastos, informes de dificultad, y seguimiento de actividad.


• Atender y asesorar técnicamente a equipo, clientes y prescriptores, tanto telefónico, por email o presencial.


• Coordinar con Dir. Obras para necesidades y ayudas técnicas.


• Controlar unidades en cartera mediante registro en sistemas internos (SICO), así como coordinar y seguir dichas unidades.


• Gestionar personas a su cargo, garantizando el cumplimiento de políticas y procesos establecidos por RR.HH. y formación técnica: gestión desempeño, formación anual, Servicio Excelente y técnicas 5-10-5, etc., asegurando la adecuación del desempeño del equipo a las necesidades de la compañía.


• Responsabilizarse de la comunicación interna dentro del equipo, incluyendo la preparación e impartición de reuniones.


• Garantizar la seguridad de equipo y clientes, mediante la impartición de cursos de seguridad, el análisis de riesgos no estandarizados y realización de evaluación de FPAs.

Requirements

• FORMACIÓN: Valorable formación técnica.


• EXPERIENCIA: Al,emos 2 años liderando equipos.


• OFIMÁTICA: nivel medio o alto de Ms Office 365.


• IDIOMAS: Se valorará conocimiento en inglés u otros idiomas adicionales.


• OTROS: Imprescindible carné B en vigor.


• ¿Te gustaría unirte a una verdadera empresa internacional, impulsada por el talento, que valora la Seguridad, la Ética, la Calidad, la Innovación y las Oportunidades para los Empleados?

Company Overview

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

Privacy Policy and Terms: Click on this link ( to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.