Atlassian Cloud Administrator (Jira & Confluence)

Six; Málaga; Híbrido; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Six is seeking an experienced Atlassian Cloud Administrator to own Jira and Confluence Cloud as enterprise platforms. You will ensure security, scalability, and continuous improvement while serving as the top escalation point for complex issues and acting as a technical authority on Marketplace apps such as BigPicture and ScriptRunner.

You will provide 3rd-level support, drive platform optimization through advanced configuration, automation, and AI capabilities to improve user experience,

Formación

• Expert administration of Jira Software, JSM, and Confluence Cloud in enterprise environments.
• Proven experience providing 3rd‑level (L3) support for Atlassian products with strong troubleshooting and analytical skills.
• Advanced use of Atlassian Marketplace apps (BigPicture, ScriptRunner).
• Very good technical English skills for documentation and international collaboration.
• Automation & AI enablement (Jira Automation, AI features) to improve efficiency and user experience.
• Solid understanding of integrations, data flows, and Atlassian Cloud limitations.

Responsabilidades

• Provide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs.
• Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner.
• Provides 3rd level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision making.

Conocimientos

Jira Software admin

Jira Service Management admin

Confluence Cloud admin

3rd‑level support (L3)

Atlassian Marketplace apps (BigPicture

Atlassian Marketplace scripts (Script)

Automation & AI enablement

Technical English

Integrations & data flows

Herramientas

BigPicture

ScriptRunner

Jira Automation

Descripción del empleo

Atlassian Cloud Administrator (Jira & Confluence)

Atlassian Cloud Administrator (Jira & Confluence)

Madrid | Working from home up to 40% | Referencia 8033

Provide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs. Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner. Provides 3rd‑level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision‑making.

What You Will Do

• Provide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs.
• Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner.
• Provides 3rd level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision making.

What You Bring

• Expert administration of Jira Software, JSM, and Confluence Cloud in enterprise environments
• Proven experience providing 3rd‑level (L3) support for Atlassian products (strong troubleshooting and analytical skills, with the ability to work independently on high‑impact issues)
• Advanced use of Marketplace apps (e.g. BigPicture, ScriptRunner) and strong experience in their administration
• Very good technical English skills (written and spoken), suitable for technical documentation and collaboration with international stakeholders
• Automation & AI enablement (Jira Automation, Rovo, AI features) to improve efficiency and user experience
• Solid understanding of integrations, data flows, and limitations within Atlassian Cloud