Assistant Store Manager: Lead, Grow & Delight Customers

Columbia Sportswear Company; Madrid; On-site; EUR 22,000 - 28,000; Full time

Job summary

Columbia Sportswear Company in Madrid is seeking an Assistant Store Manager to join our Store Leadership Team. You will assist the Store Manager to ensure smooth store operations, drive sales, and deliver exceptional customer service while modeling a positive leadership style.

With 5+ years in retail leadership and strong communication, you will coach staff, manage inventory, and help develop a collaborative team that aligns with our mission of connecting active people with their passions.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 5+ years of experience in a similar leadership role.
• Strong communication and customer service skills.

Responsibilities

• Provide leadership and direction to store staff, including supervisors and associates.
• Execute and support plans to enhance employee productivity and performance.
• Assist the Store Manager in interviewing, hiring, training, and coaching staff.
• Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Assist the Store Manager with the development and implementation of action plans to address issues relating to store sales, goals, safety, training, and personnel development.

Skills

Store leadership

Customer service

Communication

People management

Education

High School Diploma or GED

Tools

POS system

In-store systems

Telephone

Job description

Columbia Sportswear Company in Madrid is seeking an Assistant Store Manager to join our Store Leadership Team. You will assist the Store Manager to ensure smooth store operations, drive sales, and deliver exceptional customer service while modeling a positive leadership style.

With 5+ years in retail leadership and strong communication, you will coach staff, manage inventory, and help develop a collaborative team that aligns with our mission of connecting active people with their passions.