Assistant Store Manager | HOFF Amsterdam

HOFF; Elche; On-site; EUR 32,000 - 46,000; Full time

Job summary

HOFF is expanding the team for its Amsterdam store. We are seeking an Assistant Store Manager to lead a premium-brand environment, drive sales, and elevate customer experiences.

You will work alongside the Store Manager to coordinate schedules, optimize store operations, and ensure the brand’s creative world is reflected in every interaction. The role requires a passion for fashion and sneakers, plus strong English and Spanish skills.

Qualifications

• +2 years of experience in premium brands, ideally in high-volume environments.
• Full-time role (38 hours) per week.
• Natural flair for customer service and sales.
• High level of spoken English and Spanish.
• Interest in fashion, sneakers, and lifestyle trends.
• Proactive, team-player attitude with strong communication skills.
• Valid work permit for the Netherlands is required.

Responsibilities

• Define sales strategies with the Store Manager to hit targets and adapt to seasonal peaks.
• Ensure every customer enjoys a memorable experience and guide their purchase journey.
• Organize schedules, lead daily briefings, analyze KPIs, and motivate the team.
• Collaborate with HQ to manage restocks, inventory, and visual merchandising to brand standards.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual English/Spanish

Job description

At HOFF, we have embarked on an extraordinary journey over the past eight years, experiencing rapid growth in the world of sneakers. We have redefined sneakers with a perfect balance of sleek design and limitless versatility. Our refined creativity, attention to detail, and distinctive mastery of colour allow us to create sneakers that seamlessly adapt to every transition in life. More than just an accessory, they are a style statement that turns every step into a purposeful moment.

If you share our passion for creativity, design, and innovation, this is the place for you.

Ready to walk with us?

We’re looking for our next Assistant Store Manager to join our Store in Amsterdam.

Alongside the Store Manager, you’ll lead the team and bring HOFF’s brand values to life — managing day-to-day operations, driving sales performance, and ensuring every customer feels part of our creative world. But most of all, you’ll enjoy the journey while making history with us.

If you’re currently a Senior Sales Supervisor ready to take the next step in your career — looking to grow into a role that blends leadership, community engagement, events, and premium customer experience — this is your opportunity to shine.

Your mission

• Sales Strategy: In coordination with the Store Manager and team, you’ll define sales strategies focused on achieving targets, adapting to seasonal peaks, and continuously improving sales processes.
• Customer Experience: you’ll ensure every customer enjoys a unique, memorable experience — understanding their needs, guiding their purchase journey, and resolving any issues with authenticity and care.
• Team Coordinator: as part of the store’s management team, you’ll help organize schedules, lead daily briefings, analyze KPIs, set action plans, and motivate your team to achieve excellence.
• Operations Control: you’ll work closely with the HQ team to manage restocks and inventory, ensuring the store is always fully stocked and visually aligned with brand standards. You’ll also guarantee compliance with operational guidelines and visual merchandising excellence.

Interested?

Here’s the kind of profile we’re looking for

• +2 years of experience in premium brands, ideally in high-volume & related environments.
• This is a full-time role (38hrs)
• A natural flair for customer service and sales.
• High level of spoken English & Spanish (other languages will be highly valued).
• Interest in fashion, sneakers, and lifestyle trends.
• A proactive, team-player attitude with strong communication skills.
• Valid work permit for Netherlands is required.

Why woud you want to be part of HOFF?

• We’re an international brand with our sights set on success. We’ve got that start-up vibe where anything is possible.
• We’re living through a revolution in the fashion industry — and we want to be part of it.
• You’ll have the opportunity to gain experience quickly in a dynamic work environment and grow with us if you share our excitement and vision.

Our Culture

[1] Inspiration

Movement sparks movement. Change sparks change.

[2] Creativity

If you want different results, you have to think different. Make different. Walk different.

[3] Discovery

What's known is never enough.

[4] Realness

We show up as we are.

[5] Boldness

Nothing happens by playing it safe

[6] Kindness

Meaningful connections are built through respect.

We celebrate diversity and are committed to building teams that represent people with different backgrounds, perspectives, and skills. Employees are selected based on their qualifications, merit, and company needs.

If you liked what you just read about us, we’d love to meet you!

Founded in Spain in 2017, HOFF was created to blur the line between quality, amazing designs and truly fair prices.

We were born as a fashion brand that relies on authenticity as an essential value. HOFF is global in nature and creative by design. The way we express that is by getting inspiration from iconic world places to create unique designs made with soul, making versatile products to wear from desk to disco.

Our philosophy is to live an authentic life by taking the road less traveled, discovering yourself in the process.

The world is our stage.