Assistant Front Office Manager Elevate Guest Experiences

Four Seasons Hotels and Resorts; Islas Baleares; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Islas Baleares is seeking an Assistant Front Office Manager to oversee front desk operations, ensure excellent guest experiences, and lead a motivated front desk team. The ideal candidate has 2 years of experience, speaks fluent English and Spanish, and has a passion for customer service. This full-time role offers a competitive salary and benefits, including accommodation and meal perks.

Servicios

Competitive Salary

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Discounts at hotel restaurants

Discounts on local services

Possibility of accommodation and transportation to work

Formación

• 2 years of experience in a similar role.
• Fluent in written and spoken English and Spanish.
• Legal authorization to work in Spain.

Responsabilidades

• Oversee daily operations at the front desk.
• Work closely with departments handling guests.
• Resolve guest concerns professionally.
• Monitor guest satisfaction scores.
• Assist with training and performance reviews.

Conocimientos

Strong organizational skills

Interpersonal skills

Fluent in English

Ability to work under pressure

Ability to adapt to change

Educación

Professional / Technician degree

Descripción del empleo

A luxury hotel chain in Islas Baleares is seeking an Assistant Front Office Manager to oversee front desk operations, ensure excellent guest experiences, and lead a motivated front desk team. The ideal candidate has 2 years of experience, speaks fluent English and Spanish, and has a passion for customer service. This full-time role offers a competitive salary and benefits, including accommodation and meal perks.