Airline Technical Support Engineer - Valencia Office

CAE Defence & Security – Indo-Pacific; Valencia; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global aviation company is seeking an experienced Airline Technical Support Engineer for their Valencia office. This role involves managing aircraft maintenance activities, troubleshooting technical issues, and engaging with various teams for effective communication. Candidates should have a relevant engineering degree and at least 5 years of experience in technical roles within the airline industry. The position offers a hybrid work model with travel opportunities.

Servicios

Hybrid working arrangement

Formación

• Minimum 5 years of experience in technical roles within Airline's Technical Services.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• Strong communication skills with diverse teams.

Responsabilidades

• Plan, monitor and control maintenance activities of aircraft.
• Manage Aircraft on Ground (AOG) situations.
• Liaise with OEM on technical issues.

Conocimientos

Proactive attitude

Client satisfaction focus

Ability to work under pressure

Technical troubleshooting

Educación

Relevant Engineering Degree

EASA/A&P maintenance license

Descripción del empleo

Overview

Airline Technical Support Engineer - Valencia Office. Locations: Valencia. Time type: Full time. This role is part of our 24/7 Technical Support team, a dedicated global group focused on supporting our clients operating fleets, ensuring aircraft reliability and availability, while remaining compliant with applicable airworthiness regulations.

About This Role

Responsibilities

• Plan, monitor and control maintenance activities of aircraft under CAE Management in real-time.
• Manage Aircraft on Ground (AOG) situations and expedite repairs.
• Liaise with OEM on technical issues.
• Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parts.
• Provide technical guidance to maintenance personnel, flight crews and ground personnel, and be available for consultation and decisions on technical operational and procedural matters.
• Troubleshoot and address aircraft technical defects.
• Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
• Collaborate with maintenance teams to develop solutions for recurring problems.
• Maintain accurate records of aircraft maintenance activities.
• Source components from approved vendors in support of the operating fleets.
• Liaise with vendors and manage RFQs, POs, and shipping information.

Qualifications

• Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO or component supplier.
• Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• Proactive attitude and ability to take initiative to address technical challenges.
• Ability to work independently and handle multiple concurrent projects in a cross-functional setting.
• Skill in simplifying complex processes and working under pressure.
• Strong focus on client satisfaction and delivering exceptional service.
• Flexibility in scheduling and ability to work shifts and weekends as required; availability to respond on short notice.
• Preferred: Prior working experience with Boeing and/or Airbus aircraft families.
• Shift Pattern: Morning or Afternoon shifts with on-call weekends (1 out of 3).
• Hybrid working from the Valencia Office; International travel up to 15%.
• Position Type: Regular.

Equal Opportunity

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us.

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