Airbus - MATERIAL CUSTOMER SUPPORT IN ELECTRICAL UNIT (Temp Agency)

Airbus Defence and Space SAU; Sevilla; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading aerospace company in Sevilla is seeking a Material Customer Support to optimize production planning for electrical assemblies. This role involves evaluating production needs, leading Master Production meetings, and maintaining planning tools. Candidates should have an engineering or economics background, at least 3 years of customer support experience, and be fluent in English and Spanish. The position offers an attractive salary and opportunities for professional growth in a multicultural environment.

Servicios

Vacation days plus additional days-off

Attractive salary

Collective transport service

On-site facilities: free canteen, kindergarten, medical office

Collaboration in social initiatives

Upskilling opportunities

Formación

• Educated in an Engineer, Economics degree or a related discipline.
• At least 3 years of experience in Customer Support.
• Team work and adaptation are a must for this position.

Responsabilidades

• Deliver optimized production plans for electrical assemblies.
• Evaluate production requirements including recovery plans.
• Define production scenarios based on resource availability.
• Prepare and lead Master Production meetings.

Conocimientos

3+ years of experience in Customer Support

Advanced English and Spanish proficiency

Strong communication skills

Negotiation skills

Teamwork and adaptability

Educación

Degree in Engineering, Economics or related

Herramientas

SAP

Descripción del empleo

Job Description

An opportunity for a material customer support has arisen within Airbus Defence & Space, Tablada (Sevilla)

RESPONSIBILITIES

The MATERIAL CUSTOMER SUPPORT delivers optimized and realistic production plan for electrical assemblies and elementary part, taking into account customer need dates, actual production schedule and available capacity (manpower, machine, material); he contributes the monthly meeting according to MPS Process to be consistent with Operations Planning process.

Your main mission will be :

• Launch monthly routine, on mid term horizon.
• Evaluate the programs and production requirements, including recovery plans.
• Define associated production scenarii based on plant calendar and all resources availability.
• Propose the best solution to meet the programs / plants requirements using production scenarii achieved.
• Prepare and participate or lead the Master Production meetings involving all the stakeholders.
• Obtain the commitments and to challenge attendees not to postpone the planning every time.
• Build, update and analyze KPIs measuring production plan execution and deliveries, define the improvement plan and associated actions.
• Make the planning respected (accountable).
• Maintain planning parameters and models in the planning tools.
• Update SAP.

SKILLS

• Educated in an Engineer, Economics degree or a related discipline.
• At least 3 years of experience in Customer Support
• Team work and adaptation are a must for this position
• Strong communication skills including active listening and empathy
• Strong negotiation skills and the ability to persuade, influence and convince
• Advanced level in English and Spanish.
• German or French would be an asset.

BENEFITS

• Vacation days plus additional days-off along the year.
• Attractive salary.
• Collective transport service in some sites.
• On-site facilities (among others) : free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment.

WANT TO KNOW MORE ABOUT US? #AirbusDiversity

Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.

With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Airbus Defence and Space SAU

Agency / Temporary

Entry Level

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.