AI-Powered Travel Disruption Product Owner (Remote)

Flight Centre Careers Job Listings; Barcelona; Presencial; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

Flight Centre Careers is seeking a Product Owner to own an AI- and data-powered disruption early-warning system. You will collaborate with software engineers to convert real-time disruption signals into trusted alerts for travellers and operations teams, shaping a proactive, protective product roadmap.

The role requires hands-on API/data experience, strong AI feature evaluation, and a track record with Agile/Scrum. Remote-friendly with a focus on travel disruption management and data integrity.

Formación

• 3 to 4 years' experience as a Product Owner or Business Analyst within an agile delivery team.
• Strong written specification and requirements documentation skills.
• Hands-on experience working with APIs and data.
• Experience evaluating AI-driven features and balancing accuracy trade-offs.
• Experience writing acceptance criteria for AI-enabled products and services.
• Strong aptitude for data quality and data integrity challenges.
• Experience using Agile and Scrum methodologies.
• Exposure to travel disruption management, reservation data, anomaly detection, or alerting systems is highly advantageous.

Responsabilidades

• Own and groom the product backlog, ensuring priorities are aligned to disruption patterns and operational needs.
• Write user stories and acceptance criteria covering software quality, AI performance, alert accuracy, timeliness, and safe fallback behaviour.
• Partner closely with the Tech Lead, engineers, and QA teams to validate delivery outcomes and model performance.
• Manage and reduce alert fatigue, ensuring alerts remain trusted, relevant, and actionable.
• Drive production readiness, including clear operational guidance for support and operations teams.
• Lead new alert types and data integrations from pilot phases through to full deployment.
• Maintain continuous feedback loops with users and stakeholders who receive and respond to alerts.
• Monitor delivery metrics and model-health metrics, including accuracy, coverage, and timeliness.
• Identify and escape model degradation risks early.
• Translate product strategy and real-world disruption patterns into clear, development-ready requirements.
• Make sound, informed in-sprint decisions whilst escalating critical issues when required.
• Contribute to a safe, inclusive, and accessible work environment.

Descripción del empleo

Flight Centre Careers is seeking a Product Owner to own an AI- and data-powered disruption early-warning system. You will collaborate with software engineers to convert real-time disruption signals into trusted alerts for travellers and operations teams, shaping a proactive, protective product roadmap.

The role requires hands-on API/data experience, strong AI feature evaluation, and a track record with Agile/Scrum. Remote-friendly with a focus on travel disruption management and data integrity.