Agente De Soporte (Español Y Portugués)

Solvo Solutions Llc; Oviedo; On-site; EUR 24,000 - 42,000; Full time

Job summary

Solvo Solutions Llc in Madrid is seeking French native speakers to join our production hub. The role focuses on recruiting doctors for market research studies and engaging them to participate in our panel of healthcare professionals.

You'll call doctors to extend invitations, follow up to maximize participation, and perform translations or documentation as needed. A strong attention to detail, professional communication, and English language skills are essential.

Qualifications

• French native speaker required for FR.
• Good working knowledge of English for trainings, meetings and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.

Responsibilities

• Recruit doctors and follow-up on their participation.
• Call doctors to invite them to market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve participation targets.
• Ensure expected participation rates using different communication channels.

Skills

French native speaker

English proficiency

Attention to detail

Organizational skills

Job description

Madrid, Spain
Full time
R

Join us on our exciting journey!

Position Purpose

We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life!

What to expect

• Recruit doctors and follow-up on their participation. Create doctor's engagement.
• Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
• Initiate follow-up calls with panelists to achieve maximum participation rate.
• Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.

Our ideal candidate: Skills & other requirements

• French Native speaker is required (FR)
• Good working knowledge of English to participate in trainings, meetings, and internal communications.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Analytical skills.
• Experience working for multi-national corporations is an advantage.
• Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

EEO Minorities/Females/Protected Veterans/Disabled