Retail Consultant | Aesop Fernando VI, Madrid | Jornada Completa (seasonal) Operations

Retail Consultant | Aesop Fernando VI, Madrid | Jornada Completa (seasonal)

Guide customers through personalized skincare routines and product selections

Location: Madrid

Job Tags: Operations

Overview

As Retail Consultant, you represent our desire to connect, listen and guide customers to the products that are important to them. You will welcome customers to the store and, through intentional interactions, deepen how they experience our products. By demonstrating products that suit the customers’ needs, you will offer an inclusive and exceptional customer experience that contributes to our overall business success.

Responsibilities

This is a seasonal full-time position with in-person work and 40 hours per week.

What We Are Looking For

• Experience working in a customer-facing role or service position
• Effective selling skills and ability to drive business results
• Track record of successful collaboration in teams
• Demonstrated empathy in managing interpersonal relationships and contributing to a positive, inclusive experience for all
• Open mindset with deep curiosity to understand others, listen without judgment, and act across diverse perspectives
• Strong communication and problem-solving skills
• Practical knowledge of skincare and the skincare industry (beneficial)
• Knowing about hair care, body care, fragrances, and home categories (beneficial)

What We Offer

We take a holistic approach to hiring, supporting professional development, career growth and employee wellbeing initiatives, and encouraging meaningful connections with the local community through the Aesop Foundation, volunteering and programs that match employee donations. Employee benefits include:

• Generous product discount allocations and a biannual free product allocation
• Opportunity for performance-based bonuses
• Development assistance options, including access to LinkedIn Learning, internal skills training and product education, and study support opportunities
• Access to employee assistance programs, free Headspace mindfulness app subscription and summer wellness activities

Aesop is committed to attracting, developing and retaining the best people by providing a creative and inclusive workplace where talent is recognized and truly rewarded. We are dedicated to fostering inclusion for everyone and believe that diversity, inclusion and belonging play a key role in our success. We actively encourage everyone to consider joining our journey.