Hollister - Key Lead, Xanadu

arroyomolinos, Spain

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

Schedule varies weekly, with at least 20-25 hours per week. Availability on Saturdays, Sundays, and certain holidays is required. Hours may increase during peak times to support business needs.

Qualifications

• High School Diploma/G.E.D. preferred
• At least 1 year of retail experience preferred
• Fluency in English & Spanish (CEFR B2 level)
• Customer focus, communication, interpersonal skills
• Knowledge of fashion trends, outgoing, assertive, adaptable, stress-tolerant
• Multi-tasking, ethical, committed to diversity and inclusion

Additional Information

Benefits include quarterly sales incentives, employee discounts, flexible scheduling, career growth opportunities, training and development, and a supportive team environment. The position may require visa processing if applicable.