Digital Sales Manager

MICE Sales Manager (Full time) – Locations: Barceló Sevilla Renacimiento, Sevilla, Spain. Posted Today.

Barceló Group is a family-owned company founded in 1996 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries.

Brands

• Royal Hideaway Luxury Hotels & Resorts
• Barceló Hotels & Resorts
• Occidental Hotels & Resorts
• Allegro Hotels

Responsibilities

• Act as the interlocutor of the assigned accounts, represent the chain commercially and present the products of Barceló Hotel Group.
• Execute the actions approved in the action plan of the segment and the assigned accounts.
• Achieve the objectives and budgets established by the hotels for the segment.
• Participate in the different promotional activities and sales actions affecting the segment, such as national and international fairs and conventions, in accordance with the program established in the Action Plan.
• Maintain permanent contact with the assigned accounts (client retention).
• Constantly prospect the market: evaluate the incorporation of new accounts into the client portfolio.
• Control and analyze the information of the periodic production reports with regard to the assigned accounts and communicate potential deviations to the Segment Director.
• Know the competition and stay up to date with the latest market trends.
• Coordinate visits to the hotels of the segment accounts, accompanying them during appointments and facilitating meetings with clients.
• Coordinate joint actions, planned in the action plan, with other segments of the chain and with hotels that may be involved.
• Know the characteristics of the hotels and their attributes to advise the client on destinations and hotels, carrying out presentations for clients when necessary.
• Ensure compliance with the norms and procedures established in relation to the compliance of the established norms in the CRM and control of productions.
• Always maintain a professional image, both in appearance and conduct, when dealing with a client or any other company that has a professional relationship with the Barceló Group.
• Respect and promote the philosophy and values of the Barceló Group.
• Be able to anticipate what each action means for the business and know how to work with information, statistics and financial data when making decisions.
• Know how to evaluate results.
• Have a business vision short term and long term and know how to adapt strategies according to the current situation of the hotels.
• Know how to communicate effectively with clients and hotels, establishing long‑lasting professional relationships.