Tech Business Analyst

Responsibilities
Specific responsibilities include, but are not limited to:
 
•    Forming strong bonds and a healthy working relationship with the feature team they are assigned to.  
•    Collecting user requirements and feedback from Product Owner(s) and Tech Lead(s) in formal and informal settings.
•    Performing in depth analysis for fact finding on existing behavior of the system (including business logic and end-to-end data flow) and educating stakeholders to help ensure the build of comprehensive, robust requirements.
•    Refining stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts. 
•    Partnering with content team for content management for final content readiness.
•    Managing JIRA process and accompanying Confluence documentation – including maintaining a living evergreen repository so we always have an understanding of our current state. 
•    Managing product backlog along with Product Owners – including having 2 sprints backlog refined and partnering with Scrum Master on sequencing.
•    Working closely with UX teams on design of new features and components.
•    Running effective JAD sessions and/or feature team refinement sessions.
•    Juggling multiple stories at any given time, all with aggressive delivery expectations.
•    Building relationships with ‘co-supplier’ stakeholders from multiple regions (including ‘off-shore’) and products areas.
 

Qualifications:

We are looking for a quick learner with strong attention to detail who has a strong work ethic, is a self-starter who is creative and analytical with a ‘can-do’ attitude.  This person should enjoy working within a team while also being independently driven to maintain their workload within the balance of the sprint and release schedules.

• Minimum 3 years of hands-on experience as a Business Systems Analyst, System Analyst, or Technical Analyst, with heavy emphasis on technology and implementation understanding
• Strong verbal and written communication is critical since this job primarily entails communicating technical information to both technical and non-technical audiences
• Strong quantitative and analytical problem solving skills
• Experience working with Agile Development teams
• Experience with software development methodologies and practices (SDLC, Agile, Scrum, Waterfall, etc.)
• Behavioral Driven Development (BDD) using Gherkin scripting language.
• General knowledge of financial services concepts and products
• Strong interpersonal skills to manage relationships with a variety of partners and stakeholders
• Ability to read Java code and service definitions in order to understand existing system behavior.
• Proficiency in MS-Office products (PowerPoint, Excel, Word)
• Ability to receive and act upon feedback

Preferred Knowledge and Experience

• Web service and database technologies.
• Programming Languages (JavaScript, Kotlin, Swift preferred).
• Appreciation of responsive web design.
• Experience of working with JIRA, Adobe Experience Manager, and Figma
• Understanding of Quality Assurance best practices and various types of testing