National Excellence Management & Tender Expert

You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.

Your Role

To Support and provide Value to assigned specific Key Account portfolio along the customer engagement cycle through Supply Chain Consultancy, Tender Support and Value Propositions. Handover Business gained to Implementation professionally and effectively, lead Customer Business Reviews and Continuous Improvement and Sustainability initiatives to retain and grow Kuehne + Nagel's share of wallet and ensure the best possible Customer Experience.

Your Responsibilities

• Supports Key Account Manager/Industry Champion in dealing with Business Value Proposition related to customer requests, including RFI and RFQ's.
  
  
• Conducts customer research, prepares sales material for Business Review presentations and supports development of up-selling potential Business.
  
  
• Lead and coordinate Monthly Business Reviews (e.g. MBRs): Coordinate the agenda topics & process, ensure level of quality, lead agreed actions. Prepare the presentation material and coordinate with Subject-Matter Experts when appropriate and necessary, with a forward-looking approach to building new and continuous opportunities.
  
  
• Identify Customer Opportunities and provide input to Supply Chain Design and/or Continuous Improvement Program, and coordinate respective projects with Business Units and respective subject-matter experts.
  
  
  

Your Skills and Experiences

• Bachelors/First University Degree in Economic, SCM/Logistics or Engineering
  
  
• Masters/Second University Degree in Economics, SCM/logistics or Engineering, is a plus
  
  
• Process mapping or Re-Engineering qualification (e.g. Six Sigma, SCOR®), is a plus
  
  
• Freight forwarding, Logistics operations from Logistics Service Provider or Manufacturing/Retail (min 3 years)
  
  
• Supply Chain Management knowledge is a plus
  
  
• Fluent in English (spoken and written)
  
  
• Microsoft Office
  
  
• Project Management (desirable)

Good Reasons to Join

At Kuehne+Nagel, we are committed to matching that excitement with a company culture that puts people first. You can expect excellent training programs, a competitive compensation, tuition reimbursements, employee discounts, benefits package and more. We are one of the world's leading logistics companies with offices worldwide. With us, you not only land your next job, but an opportunity for a career. Join us now!