Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.
And we go big. No, not big—huge.
We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.
The one thing that’s missing? Well… you...
Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!
Lenovo's Infrastructure Solutions Group (ISG) provides end-to-end IT solutions and services for organizations at any scale. We empower our customers to dramatically accelerate their organizations, improve their industries, and solve humanity’s greatest challenges. A trusted partner every step of the way, we provide reliable infrastructure and support with Smarter Infrastructure Solutions, Cloud Computing, Analytics, AI, As-A-Service, Edge Computing, and more.
About Our Team
The Sales Transaction Support Rep (STSR) is within Lenovo’s ISG Transaction Support Services organization. The STSR will provide presales and maintenance support to Lenovo Sales Reps and Business Partner Reps (BP Reps) in support of customers.
What You’ll Do
Through cross-functional, integrated service solution execution, this candidate will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages.
This position is dedicated to meeting the expectations of internal and external customers located in different countries from North America.
• Validation of terms and conditions
• Proposal and Price Quotes Creation
• SOW statement of work Preparation
• Audit ready documentation creation and storage maintenance
The Sales Transaction Support Rep will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. Also, this candidate demonstrates the ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.
Other requirements included:
• 3 years of contract administration experience
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Strong written and verbal English communication skills
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills Must be a team player who is highly motivated & detail-oriented
• Flexibility to work in a fast-paced environment and manage multiple concurrent tasks / projects / priorities
Lenovo is a US$70 billion Fortune Global 500 company, with 60,000+ employees and operating in 180 markets around the world. We are the #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
If you require an accommodation to complete this application, please [email protected]