The jobholder will be responsible for co-ordinating all Pricing and Sales support activities for the local commercial department.Job Outline:- Provide a service to Emirates Nett Fare Contract Holders by actioning their requests in line with contractual requirements so that a high standard of service is provided to the Clients in order to maximise revenue.- Provide support to all the assigned Sales Team members by actioning investigative queries relating to Nett fare contracts and maintaining the contract holders? files.- Make all necessary arrangements for the Clients FAM trips, action staff AD tickets for all contract holders via E-IRA system.- Distribute and log all event tickets as and when required and assist Sales Executives with preparation of visual material for travel trade events and fairs.- Prepare and distribute Sales Agency Agreement or Contract Letter for new Seat Only, IT or Corporate Agents, update SharePoint and generate reports from eSMASH and Sales Force.com as required.- Report suspicious Agency activities to Sales Team and report discrepancies on EK Internet fares and associated Website information so that fare inaccuracies are amended as a matter of priority.- Managing invitation logs for events / hospitality via Guest Management System- Manage multiple events and post invites to individual guests- Improve and expedite ADA/ADM/ACM refund handling (BSP)- Corporate contract queries - Input corporate deal proposals, co-ordinate CAT35 filing and distribution to corporate, check and confirm fare visibility checking with trade- Finance surge reporting - Liaison with Country Manager/ Sales Executives for consolidation and onward communication- Actively support sales with tools such as Switch On requests and handling of waivers and other commercial decisions.- Assisting Sales Managers with required client data - salesforce.com / eSMASH / flown revenue reporting
Commercial/Sales.Other : 3+ YearsDegree or Honours (12+3 or equivalent) :Experience in all aspects of Airline sales support Skilled use of MS Word, Excel, E-mail, Internet, data presentation. Sales Force.com and eSmash proficiency preferred. Excellent knowledge of IT and Nett Fares and Ticketing. Good reservations skills. Good working knowledge of Leisure, Consolidator, and Corporate markets. Must be fluent in written and spoken English.
Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers