MICE Coordinator

• Conduct overall group operations including proposal preparation, manifest creation, cost management, and air and land arrangements.
• Conduct thorough financial management for MICE operations to maximize revenue.
• Arrangement of airline reservations, hotels, and other travel related arrangements for MICE customers.
• Look for every opportunity to sell TCC preferred carriers, hotel and other preferred vendors to maximize commission revenue.
• Plan and conduct site inspections for potential venues for MICE business.
• Assist Sales Manager with sales activities and operations.
• Effectively utilize marketing resources such as Cvent, RegOnline.
• Effectively utilize sales resources such as Zoho, iBank.
• Update job knowledge by participating in educational opportunities.
• Participate in outbound group/incentive sales strategy and outreach
• Develop marketing and promotional materials to promote KIE group and incentive services.
• Conduct additional business tasks/special projects in addition to above essential functions as needed.

Skills

1. Communication Skills: You will need to have excellent written and verbal communication skills to effectively communicate with clients, suppliers, and team members.
2. Project Management Skills: You will be responsible for managing multiple events simultaneously, and ensuring that each one is executed flawlessly. Strong project management skills, including the ability to prioritize tasks, manage timelines, and coordinate teams, are essential.
3. Negotiation Skills: You will need to negotiate contracts and deals with suppliers and vendors to ensure that events are delivered within budget.
4. Attention to Detail: You must be detail-oriented and able to spot and correct errors, typos, and inconsistencies in event materials, contracts, and presentations.
5. Creativity: You will need to come up with innovative and creative ideas to make events memorable and engaging.