Swedish Customer Support — Relocate to Athens

Foundever; Sverige; On-site; DKK 200.000 - 400.000; Full time

Job summary

A global leader in customer experience is seeking a Customer Service Specialist to join their Swedish Customer Support team in Athens, Greece. The ideal candidate will be a native or fluent Swedish speaker with strong English communication skills. Responsibilities include providing high-quality support, maintaining customer relationships, and achieving service goals. This role offers competitive wages, paid training, and a relocation package.

Benefits

Very competitive wages

Fully paid training

Permanent contract

Private healthcare

Continuous learning and development opportunities

Re relocation package including flight tickets and accommodation

EverBetter wellness program

Qualifications

• Must hold EU citizenship or valid work permit for Greece.
• Be a local candidate or willing to relocate to historic Athens, Greece.

Responsibilities

• Provide the highest level of support to customers via phone and email.
• Give accurate, valid, and complete information by using the right procedures.
• Own customer queries ensuring timely resolution and response.
• Build meaningful relationships by answering customer questions professionally.
• Meet and exceed customer service quality goals and productivity targets.
• Create amazing customer experiences.
• Follow direction from management and provide feedback.

Skills

Native or proficient level of Swedish (C2)

Intermediate level of English (B2)

Strong communication skills

Analytical and problem-solving skills

Job description

A global leader in customer experience is seeking a Customer Service Specialist to join their Swedish Customer Support team in Athens, Greece. The ideal candidate will be a native or fluent Swedish speaker with strong English communication skills. Responsibilities include providing high-quality support, maintaining customer relationships, and achieving service goals. This role offers competitive wages, paid training, and a relocation package.