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Demant is seeking a Solution Architect to drive the Dynamics 365 Finance & Operations template across our global ERP landscape. You will own design, maintenance, and continuous improvement of the HA ERP template in sales and customer service, ensuring solutions align with business goals.
You will collaborate with international sales, web shop, CRM teams, and deployment/support functions to deliver scalable ERP solutions.
In this role, you will take ownership of design, maintenance, and continuous improvement of our ERP template across our global organization focusing on D365F&O in our sales- and customer service area. You will play a key role in ensuring high-quality, business-aligned solutions that support our sales and product initiatives. Furthermore, you will work at the intersection of business and technology, where standardization, optimization, and innovation go hand in hand with collaboration, trust, and continuous learning.
As a Solution Architect, you will bring together business needs, technical expertise, and structured processes to deliver stable, scalable, and user-focused ERP solutions. You will work closely with our colleagues in international sales and customer facing (web shop, CRM) and take ownership from ideas through implementation and support, ensuring alignment with business goals and long-term application roadmaps.
If you choose to join us, you will be working with the newest technologies, take on new challenges that will broaden your role and profile and potentially make you relevant for other opportunities within Demant IT in the long run.
You will join Demant’s Hearing Aids (HA) IT organization, part of Global IT, consisting of around 265 talented professionals working together to enable innovation, reliability, and security across Demant’s global IT operations. Within this, you will be part of the ERP Solutions department, which consists of approximately 90 people (colleagues and external consultants). You will report to the Manager for ERP Design & Architecture and work closely with a team of solution architects and application architects.
In this role, you will take ownership of the HA Dynamics 365 Finance & Operations template withing the sales- and customer service area and ensure its continuous development, stability, and alignment with business needs and the rest of the areas. You will work closely with stakeholders, other architects, deployment teams, and support functions across regions.
By joining us, you will step into a key role where your expertise will directly impact our global ERP landscape. In this role, you will:
You can expect approximately 20 days of travel per year, visiting our site in Somerset (USA) and other sites.
You hold relevant education within IT, business, or a related field – or bring equivalent practical experience.
You bring 3–4 years of experience as a Solution Architect working with Microsoft ERP solutions, particularly Dynamics 365 Finance & Operations, within a larger enterprise environment.
In addition, you bring a combination of business and technical insight within the sales area, along with a business mindset and the ability to translate requirements into scalable, effective solutions. You are a problem-solver who can navigate complexity, and you possess good facilitation, discovery, analysis, and prototyping skills.
Hopefully, you also have experience or familiarity with the Unified pricing module and Microsoft technologies such as Power Platform (Power Apps, Power Automate), Azure DevOps, AI tools (Copilot, Copilot Studio, GitHub Copilot, or similar).
We value collaboration, openness, and accountability, and we believe results are created through trust, inclusion, and continuous learning.
If you would like to know more about the position, you are welcome to contact Manager for ERP Design & Architecture, Marcus Nötzel at marn@demant.com.
Selected candidates will be invited to first-round interviews throughout October, followed by second-round interviews in November.
At Demant we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.