Senior Technical Program Manager - Digital Operating Model & Delivery

the LEGO Group; Billund; Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group is seeking a Senior Manager Specialist to orchestrate and coordinate a major workstream within Digital Transformation. You will drive structured delivery, align stakeholders, and shape adoption of a new operating model across Technology, People, and Change Management.

This role emphasizes senior-level program governance, multi-team coordination, and a clear narrative for leadership on progress, risks, and tradeoffs. A hybrid workplace with collaboration across LEGO campuses is offered.

Qualifications

• Strong stakeholder management to navigate complex organizational dynamics.
• Exceptional facilitation skills for workstream alignment and planning.
• Proven experience with agile delivery models and program management.
• Able to drive cross-functional collaboration across Tech, Product and DT.
• Experience shaping roadmaps, governance, and adoption strategies.
• Proficient in risk management and dependency planning.

Responsibilities

• Own day-to-day orchestration and delivery of a major workstream with measurable outcomes.
• Translate strategy into executable plans, sequencing work across teams.

Skills

Stakeholder management

Facilitation skills

Agile delivery

Cross-functional collaboration

Program governance

Risk and dependency planning

Job description

Job Description

At the heart of every unforgettable LEGO® experience is a seamless connection between people, processes, and technology — and that's where you come in. We're launching a dedicated program team to transform how we work in Digital — taking us from alignment to delivery. This key initiative focuses on shifting from merely re-engineering existing processes to completely reimagining end-to-end workflows. We're reimagining our Digital Product Delivery Lifecycle and future operating model, embedding AI and agent-enabled ways of working where they create meaningful value for teams and products.

• this is your chance to make an impact that truly stacks up!

Core Responsibilities

• Own the day-to-day orchestration and delivery of a major workstream (e.g. Technology, People, Change Management), ensuring outcomes are clear, measurable and aligned to overall programme objectives.
• Translate strategic direction and operating‑model decisions into executable plans, sequencing work across teams and ensuring progress towards agreed transformation outcomes.
• Lead program‑level operating rhythms (e.g. workstream alignment meetings, cross‑workstream integration sessions) that keep the program coordinated, sequenced and moving with momentum.
• Shape clear, compelling program narratives that help senior stakeholders understand purpose, progress, risks and tradeoffs.
• Partner with the Program Team, Workstream Leads, and fellow TPMs to define shared goals, milestones, and cross‑workstream expectations.
• Create transparency across risks and dependencies ensuring issues are surfaced and mitigated early.
• Maintain high‑quality program plans, including transformation roadmaps, dependency maps, delivery milestones and adoption / landing strategies
• Facilitate alignment across cross‑functional teams, ensuring blockers are removed quickly and decision paths are clear.
• Coordinate readiness and adoption activities across DT clusters, ensuring new operating‑model process, roles & responsibilities are understood, embraced, and embedded consistently.
• Model excellent collaboration, structure, and delivery discipline, uplifting TPM craft standards across DT.

Play your part in our team succeeding

A core team is being brought together across key program workstreams, focusing on digital operating-model, technology, people and change. Each area will have a dedicated TPM, working closely with the workstream teams, Digital leaders and the broader DT team as the work develops.

At the LEGO Group, Senior TPMs are transformation orchestrators who bring structure, clarity, and disciplined coordination to complex operating‑model change. This won’t have direct line management responsibilities but will lead a major workstream (for example Technology, People, Change Management) and will influence across Product, Engineering and DT - reducing ambiguity, aligning stakeholders, sequencing change, and ensuring the transformation progresses coherently across multiple teams.

This role can be based either at LEGO® Campus in Billund, LEGO® Copenhagen Hub or our LEGO® London Hub. The work environment is exciting, inspiring, flexible, and we like to have fun along the way!

Do you have what it takes?

The preferred candidate will be instrumental in guiding teams through transformative changes in roles, rhythms, governance, and ways of working as we adopt a new operating model. Your exceptional stakeholder management skills will help you navigate complex organizational dynamics, build trust across Digital Technology clusters, and maintain alignment during transformation.

You’ll be energized by delivering complex, multi-team projects and thrive in ambiguity, bringing clarity and structure to uncertain environments. Your excellent facilitation skills will be crucial in varied program settings, such as workstream alignment and cross-team planning.

• Strong relationship‑building skills, enabling effective collaboration across Digital Technology with leaders, peers, and stakeholders.
• Broad understanding of Tech, Product, and Business domains, with a keen appetite for learning, especially in agent‑augmented delivery.
• Solid experience with agile delivery models and awareness of traditional program management when needed.

You possess a deep understanding of how digital organizations operate, including cross‑team collaboration, governance structures, and the dynamics of implementing new ways of working across large groups. Your English communication skills are exceptional, allowing you to tailor messages to diverse audiences and present confidently to senior stakeholders.

You can articulate complex trade‑offs in simple, actionable terms and balance strategic thinking with detailed delivery when required. Your track record shows your ability to influence without authority and drive alignment across multiple teams, demonstrating resilience and constructive problem‑solving in high‑pressure situations.

Proficient in risk management, dependency planning, roadmap shaping, and multi‑team coordination, you’re comfortable shaping adoption strategies and partnering with cross‑functional teams to embed new ways of working.

Please note If you require any reasonable accommodation or adjustments throughout the application process, please let us know. We will work with you to meet your needs. This position is Senior Manager Specialist level. Relocation support is not offered.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date.

What’s in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.