Project Manager - Digital Recruiting

ISS A/S; København; On-site; DKK 900,000 - 1,300,000; Full time

Job summary

ISS A/S is leading a major Talent Acquisition transformation to deploy an AI-enabled recruitment platform across multiple countries, modernising how frontline hiring is conducted.

The project requires experienced PMs to manage cross-country implementation, develop business cases, plans and budgets, and to lead stakeholders across country and group teams. A multi-year, staged rollout is expected.

Qualifications

• Bachelor’s degree in business administration or related field.
• 5-8 years PM experience in global organizations with people/technical system implementations.
• Strong knowledge of Agile, Scrum and Waterfall.
• Excellent leadership and team management skills.
• Outstanding communication and stakeholder management.
• Proficient in MS Excel; experienced in scenario planning.
• Proficient with MS Project, Jira or Asana for planning and tracking.
• Knowledge of IT infrastructure and tech trends.
• PM certification or equivalent preferred.

Responsibilities

• Develop country and enterprise business cases; model costs/benefits and justify investments.
• Define scope, objectives, deliverables; create detailed project plans with timelines, milestones, budgets.
• Allocate resources; coordinate with country/group managers to staff project activities.
• Identify risks; develop mitigation and contingency plans.
• Communicate status to stakeholders; regular meetings, reports and presentations.
• Manage stakeholder expectations; build a community of experts across countries.
• Monitor expenditures; work with finance to forecast and report costs.
• Coordinate with vendors to ensure plan adherence and testing/documentation.

Skills

Leadership

Communication

Stakeholder management

Analytical thinking

Problem solving

Team management

Influencing

Decision making

Cross-functional collaboration

Negotiation

Education

Bachelor’s degree in business administration

PM Certification (PMP) preferred

Tools

Jira

Asana

Microsoft Project

MS Excel

Job description

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Copenhagen (Denmark) or Warsaw (Poland)

Would you like to participate in one of the biggest business transformations in ISS, a 320,000-strong People company and a global workplace experience leader? Our Talent Acquisition transformation project aims to build the critical organization capability of being able to attract, select and onboard frontline employees at scale.

Main purpose of the position

The project aims at introducing a new AI enabled recruitment platform to significantly reduce time to fill and enhance the candidate and hiring manager experience. In your role, you will lead the project management of the implementation of our recruiting technical stack and work closely with the TA Centre of Excellence Lead, group stakeholders and country project teams throughout the implementation. This will entail developing project plans, working closely with the process leads and implementation specialists in the country, group and vendor to ensure that the solution is implemented in the best possible manner and key parameters of the business case are delivered. We anticipate a multi-year implementation plan, which will include stage gates to measure benefit realization across different countries.

What you’ll do:

• Business cases: Development of country level and enterprise-wide business cases, ability to model different cost and benefit scenarios and able to explain and sell the business cases for attracting adequate investment and participation of country organizations
• Project Planning: Work with stakeholders to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, resource requirements, and budget estimates.
• Resource Allocation: Identify project team members and assign responsibilities. Coordinate with managers in country and group to allocate resources, including personnel, equipment, and materials, to support project activities.
• Risk Management: Identify potential risks and issues that may impact project delivery. Develop risk mitigation strategies and contingency plans to address potential challenges and ensure project success.
• Communication: Serve as the primary point of contact for project stakeholders. Communicate project status, updates, and key decisions to stakeholders, team members, and senior management through regular meetings, reports, and presentations.
• Stakeholder Management: Build and maintain strong relationships with project stakeholders, including business leaders, clients, vendors, and team members. Manage stakeholder expectations and address concerns or conflicts in a timely and professional manner. Ability to build a community of subject matter experts in countries.
• Budget Management: Monitor project expenditures and track budget variances. Work with finance and accounting teams to ensure that project costs are accurately forecasted, reported, and managed throughout the project lifecycle.
• Vendor Management: Coordinate with external vendors’ project delivery team to ensure adherence to the project plans, sign off on critical stage gates including ensuring quality of testing and documentation.
• Bachelor’s degree in business administration, or a related field.
• 5-8 years of project management experience from global organizations within people technical system implementations
• Strong understanding of project management methodologies, tools, and techniques, such as Agile, Scrum and Waterfall.
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams to achieve project goals.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization and with the ability to communicate technical solution in a user-friendly way.
• Solid analytical and problem-solving skills, with the ability to identify and resolve issues quickly and effectively.
• Experienced in MS Excel and proven experience of modeling and scenario planning in the context of business cases.
• Proficiency in project management software tools, such as Microsoft Project, Jira, or Asana, for creating project plans, tracking progress, and managing tasks.
• Knowledge of IT infrastructure and technology trends, with the ability to understand and communicate technical concepts to non-technical stakeholders.
• Project Management Professional certification or equivalent preferred.

Personal skills you excel:

• Positive mindset and a creative and innovative problem-solving approach.
• Influencing skills beyond direct teams.
• Flair for project delivery.
• Brilliant at connecting people, processes, and technology.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.