Odense Online Community Moderator (Contract)

FutureTech; Odense; On-site; DKK 61,000 - 73,000; Full time

Benefits offered by this job

Accommodation

Job summary

FutureTech is seeking a Moderator for our online community in Odense, Denmark. You will help maintain a positive, engaging atmosphere and ensure users have a valuable experience.

Key duties include monitoring user-generated content, enforcing guidelines, responding to inquiries, resolving conflicts, escalating issues when necessary, and contributing to inclusive discussions. Fluency in English and Danish is required, and accommodation is provided.

Qualifications

• Excellent written and verbal communication skills.
• Strong problem-solving abilities and ability to stay calm under pressure.
• Previous experience moderating online communities preferred but not required.
• Fluent in English and Danish, with willingness to engage diverse users.

Responsibilities

• Monitor user-generated content and enforce community guidelines to maintain a safe, respectful environment.
• Respond to user inquiries, resolve conflicts, and escalate issues to appropriate teams when needed.
• Actively participate in discussions to foster inclusivity and diversity within the community.
• Provide feedback on user behavior and trends to help improve the platform.

Skills

Communication skills

Online moderation

Conflict resolution

English proficiency

Danish proficiency

Job description

FutureTech is seeking a Moderator for our online community in Odense, Denmark. You will help maintain a positive, engaging atmosphere and ensure users have a valuable experience.

Key duties include monitoring user-generated content, enforcing guidelines, responding to inquiries, resolving conflicts, escalating issues when necessary, and contributing to inclusive discussions. Fluency in English and Danish is required, and accommodation is provided.