Nordic Customer Support Specialist — Relocation Included

Hiring International Academy; København; On-site; DKK 194,000 - 239,000; Full time

Benefits offered by this job

Relocation support

Accommodation provided

Health insurance

Performance bonuses

Paid training

Multicultural work environment

Career growth

Job summary

Hiring International Academy is seeking Customer Service Representatives with strong Nordic language skills to join our international customer support team. You will deliver excellent service and ensure high levels of customer satisfaction.

Responsibilities include handling inquiries via phone, email, and chat, resolving issues promptly, and providing accurate product information. The role supports relocation packages and a multicultural work environment.

Qualifications

• C1–C2 or higher proficiency in a Nordic language.
• B2 or higher level of English.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and multitasking skills.
• Previous customer service experience is a plus but not mandatory.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and professional manner.
• Provide accurate information about products and services.
• Maintain service quality and customer satisfaction standards.
• Document customer interactions in internal systems.
• Follow company policies and procedures.

Skills

Nordic language proficiency

English proficiency

Communication

Problem solving

Customer focus

Basic IT skills

Job description

Hiring International Academy is seeking Customer Service Representatives with strong Nordic language skills to join our international customer support team. You will deliver excellent service and ensure high levels of customer satisfaction.

Responsibilities include handling inquiries via phone, email, and chat, resolving issues promptly, and providing accurate product information. The role supports relocation packages and a multicultural work environment.