Multilingual Customer Support Specialist (Remote/Hybrid)

Cross Border Talents; Roskilde; Hybrid; DKK 224,000 - 411,000; Full time

Benefits offered by this job

Competitive salary packages

Bonus incentives based on performance

Welcome bonus

Relocation assistance

Job summary

A global recruiting firm is seeking enthusiastic individuals fluent in English and another European language to provide customer support. The role offers flexibility with remote, hybrid, and on-site options in various attractive European locations. Responsibilities include guiding customers via phone, chat, and email, resolving queries promptly, and maintaining high service standards. Candidates must be EU citizens or hold valid work permits, demonstrating clear communication and problem-solving abilities.

Qualifications

• Fluent in English with proficiency in another European language.
• EU citizenship or valid work/residency permit required.
• Ability to communicate clearly and solve problems efficiently.

Responsibilities

• Deliver professional customer support through phone, chat, and email.
• Provide accurate product guidance and practical solutions.
• Resolve customer queries promptly to maintain satisfaction.
• Uphold service quality standards in all interactions.

Skills

Fluent in English

Proficient in at least one additional European language

Clear communication

Problem-solving skills

Customer focus

Job description

A global recruiting firm is seeking enthusiastic individuals fluent in English and another European language to provide customer support. The role offers flexibility with remote, hybrid, and on-site options in various attractive European locations. Responsibilities include guiding customers via phone, chat, and email, resolving queries promptly, and maintaining high service standards. Candidates must be EU citizens or hold valid work permits, demonstrating clear communication and problem-solving abilities.