Key Account Manager

City of Shakopee, MN; Denmark; Hybrid; DKK 800,000 - 1,100,000; Full time

Job summary

Emerson’s Professional Tools division seeks a Key Account Manager to drive sustainable growth across Denmark, developing strong customer relationships and expanding market presence for RIDGID.

Based in Denmark, you will work from our Karlslunde office or remotely from home, with opportunities for professional development within a global organization.”

Qualifications

• Experience developing business opportunities and managing customer relationships to achieve sales objectives.
• Strong understanding of industrial, electrical, utility, renewable energy, manufacturing markets.
• Excellent communication and stakeholder management skills.

Responsibilities

• Drive sales growth by conducting site visits, assessing customer needs, and providing technical guidance to customers.
• Support sales activities with accurate reporting of visits, opportunities, and follow-ups.
• Identify and pursue new business opportunities while managing existing relationships to meet objectives.
• Deliver product demonstrations and represent Emerson at trade shows and events.
• Build partnerships with distributors, dealers, and end users across target segments.
• Provide product knowledge and sales training to distributor teams and customers.
• Use CRM and systems to maintain accurate customer information.
• Engage with key stakeholders including construction companies, municipalities, and utilities.
• Analyze market opportunities to align RIDGID portfolio with customers and partners.
• Collaborate with internal teams to deliver an outstanding customer experience.

Skills

Business development

Account management

Sales planning

Industrial markets knowledge

Education

Technical education

Tools

CRM software

MS Office

Job description

If you are a Key Account Manager professional looking for an opportunity to grow your career in Denmark, Emerson has an exciting opportunity for you! In this role, you will drive sustainable business growth across Denmark by developing strong customer relationships, expanding market presence, and identifying new business opportunities for the RIDGID brand.

As part of Emerson's Professional Tools business, you will represent a trusted industry leader with a legacy of innovation dating back to 1923, when RIDGID invented the modern pipe wrench. Today, RIDGID continues to deliver purpose-built solutions that help professionals work more efficiently, safely, and productively across commercial and residential plumbing, industrial and mechanical, infrastructure, and HVAC markets. Professionals in more than 100 countries rely on RIDGID products known for their quality, durability, and performance.

Working closely with distributors, channel partners, contractors, municipalities, utilities, and end users, you will help deliver customer-focused solutions that support business growth while advancing Emerson's values of innovation, integrity, collaboration, and inclusion. Based in Denmark, in our office and training center in Karlslunde or home-based, this role offers excellent opportunities for professional development and career advancement within a global organization.

In This Role, Your Responsibilities Will Be:

• Drive sales growth by conducting site visits, assessing customer needs, and providing technical guidance to existing and prospective customers.
• Support sales activities through accurate reporting, including documenting customer visits, action plans, sales opportunities, and follow-up activities.
• Identify, develop, and pursue new business opportunities while managing existing customer relationships to achieve business objectives.
• Deliver product demonstrations and represent Emerson at trade shows, customer events, roadshows, and industry gatherings.
• Build and maintain strong partnerships with distributors, dealers, and end users across targeted market segments.
• Provide product knowledge and sales training to distributor teams and customer organizations.
• Utilize customer relationship management tools and other business systems to maintain accurate and up-to-date customer information.
• Engage with key stakeholders, including construction companies, municipalities, contractors, utilities, and industrial customers.
• Analyze market opportunities and customer needs to align Emerson's product portfolio with target customers and distribution partners.
• Collaborate with internal teams to deliver an exceptional customer experience and support long-term business growth.

Who You Are

You persist in accomplishing objectives despite obstacles and setbacks. You keep up with current and future market trends, customer needs, competitor activities, and industry developments to identify growth opportunities. You build partnerships and work collaboratively with others to meet shared objectives while maintaining strong relationships across diverse teams, functions, and locations. You communicate clearly and effectively in a variety of settings, creating positive customer experiences and fostering trust with stakeholders.

For This Role, You Will Need:

• Experience developing business opportunities, managing customer relationships, and achieving sales objectives in industrial, electrical, utility, renewable energy, manufacturing, or related markets.
• Technical aptitude and the ability to understand equipment, technologies, and customer applications.
• Strong verbal and written communication skills in Danish.
• Professional proficiency in English, both written and verbal.
• Effective presentation and relationship-building skills, with the ability to engage stakeholders at multiple organizational levels.
• Ability to work independently in a home-based environment while effectively managing priorities and customer commitments.
• Willingness and ability to travel throughout the assigned territory as required.

Preferred Qualifications That Set You Apart:

• Technical education, training, or equivalent practical experience in a relevant field.
• Experience working with distributors, channel partners, or technical sales organizations.
• Knowledge of Denmark industrial, utility, infrastructure, or renewable energy markets.

Our Culture and Commitment To You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.