Home Care Resource Coordinator

Winnipeg Regional Health Authority Inc; Kolding; On-site; CAD 42,000 - 64,000; Part time

Job summary

The Home Care Resource Coordinator at Interlake-Eastern Regional Health Authority supervises and coordinates Home Care Attendants to ensure efficient service delivery for Home Care clients. This role reports to the Manager Health Services – Home Care and supports mission, vision and values.

Requires post-secondary health or HR credential, strong scheduling skills, and experience in a unionized, community health environment.

Qualifications

• Recognized post-secondary certificate and/ or diploma in a health-related field or Human Resources Management.
• Combination of education and work experience may be considered as acceptable.
• Working knowledge of an automated scheduling system.
• Demonstrated knowledge and understanding of cultural diversity as it related to clients and staff.
• Minimum two (2) years directly related experience in coordinating and scheduling human resources in the delivery of service to clients.
• Minimum two (2) years supervisory experience within a unionized environment.
• Minimum one (1) year recent supervisory and coordination experience in a community health setting.
• Intermediate keyboarding and computer skills.
• Must possess a valid Manitoba Driver’s license and have access to a reliable vehicle.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective interpersonal working relationships.
• Excellent organizational and prioritization skills.
• Demonstrated ability to work in a fast-paced environment with constant reprioritization of a large, complex workload to meet deadlines.

Responsibilities

• Supervise and coordinate Home Care Attendants (HCAs) to ensure efficient service delivery.
• Recruit and orient HCAs in accordance with program standards and policies.
• Oversee payroll, scheduling and staff evaluation within Home Care.
• Collaborate with the Home Care Team to meet client service requests and timelines.

Skills

Excellent verbal and written comm.

Excellent organizational skills

Interpersonal skills

Mental and physical stamina

Bilingual abilities (preferred)

Automated scheduling knowledge

Cultural diversity awareness

Education

Post-secondary certificate/diploma in health-related field or HR

Education plus experience acceptable

Tools

Keyboarding/computer skills

Job description

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Employer: Interlake-Eastern Regional Health Authority

Site: Interlake-Eastern Regional Health Authority - Oakbank Community Health Office

Department / Unit: Home Care

Job Stream: Non-Clinical

Union: MGEU

Anticipated Start Date - End Date: To be determine - Indefinite

FTE: 0.80

Anticipated Shift: Days

Salary: As per collective agreement

Subject to a minimum notice of 24 hours

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation.We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.

Position Summary:

The Home Care Resource Coordinator works under the supervision of the Manager Health Services – Home Care and is responsible for the recruitment, orientation, payroll, supervision and evaluation of Home Care Attendants (HCA). As a member of the Home Care Team, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating HCAs in accordance with programs standards, policies and client service requests. The position of Home Care Resource Coordinator functions in a manner consistent with, and supports the Mission, Vision and Values of the Interlake-Eastern Regional Health Authority.

Interlake-Eastern RHA is committed to responding to the Truth and Reconciliation Commission of Canada’s Calls to Action and to creating working environments free of racism for both relatives and employees. All staff members are encouraged to seek and identify patterns of harm toward Indigenous, black, and marginalized relatives and employees and to take actions to disrupt any form of racism. Collectively and individually, we are growing cultural competency capacity by implementing the region’s anti-racism action plan.

Qualifications:

• Recognized post-secondary certificate and/ or diploma in a health-related field or Human Resources Management.
• Combination of education and work experience may be considered as acceptable.
• Working knowledge of an automated scheduling system.
• Demonstrated knowledge and understanding of cultural diversity as it related to clients and staff.
• Minimum two (2) years directly related experience in coordinating and scheduling human resources in the delivery of service to clients.
• Minimum two (2) years supervisory experience within a unionized environment.
• Minimum one (1) year recent supervisory and coordination experience in a community health setting.
• Intermediate keyboarding and computer skills.
• Must possess a valid Manitoba Driver’s license and have access to a reliable vehicle.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective interpersonal working relationships.
• Excellent organizational and prioritization skills.
• Demonstrated ability to work in a fast-paced environment with constant reprioritization of a large, complex workload to meet deadlines.
• Mental and physical ability to meet the demands of the position.
• Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset.
• Proficiency of both official languages is essential for target and designated bilingual positions.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authorityvalues and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.