Global HRIS Operations Lead

Falck; Region Hovedstaden; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Falck is seeking a Global HRIS Operations Lead to own the Oracle Fusion HCM platform and ensure reliable, secure HR systems worldwide. You will manage incidents, releases, testing, and BAU transitions while partnering with People & Culture, Digital Technology, and vendors.

The role emphasizes governance, backlog prioritisation, process improvement and measurement of service quality. You will drive scalable HRIS solutions across a complex international organisation.

Qualifications

• Experience running global HRIS operations in a multinational organisation.
• Strong knowledge of Oracle Fusion HCM and related HR disciplines.
• Experience with release management, system enhancements and rollout governance.
• Ability to translate business needs into scalable HRIS solutions.

Responsibilities

• Oversee day-to-day operations of the global HRIS platform.
• Manage incidents, service requests, maintenance and improvements.
• Coordinate quarterly Oracle releases and internal HRIS releases with testing and deployment.
• Collaborate with Global Process Owners to improve HR processes and governance.
• Partner with Digital Technology, vendors and partners to deliver enhancements.
• Own HRIS backlog, prioritise with stakeholders and support transformation projects.
• Monitor service quality, adoption and performance metrics.
• Maintain documentation, governance and operational procedures.

Skills

Oracle Fusion HCM

HRIS operations

Release management

Global collaboration

Stakeholder management

Education

Bachelor's degree in HR/IS/Business

Tools

Oracle Fusion HCM tooling

Job description

Job Description

Do you want to help shape how Falck runs and continuously improves its global People systems? Are you passionate about stable operations, smart process improvements, and strong collaboration across People & Culture, Digital Technology, and vendors? Then you could be our new Global HRIS Operations Lead

About The Job

We are looking for a Global HRIS Operations Lead to join our People & Culture organisation and take operational ownership of our Oracle Fusion HCM platform.

In this role, you will help ensure that our HR systems run smoothly, securely, and effectively while supporting system enhancements, quarterly releases, and the transition of new functionality into business-as-usual operations. You will play a key role in ensuring our HRIS platform remains stable, secure and continuously evolves to support Falck's global People & Culture strategy..

Your Key Responsibilities Will Include

• Leading the day-to-day operations of our global HRIS platform
• Managing incidents, service requests, system maintenance, and continuous improvements
• Coordinating quarterly Oracle releases and internal HRIS releases, including testing, readiness, communication, and deployment
• Working closely with Global Process Owners to improve global HR processes and system governance. take operational ownership of Falck's global Oracle Fusion HCM platform
• Partnering with Digital Technology, vendors, and implementation partners to deliver enhancements and resolve issues
• Owning the HRIS operational backlog and facilitating prioritisation with Global Process Owners, Digital Technology and business stakeholders.Supporting transformation and implementation projects with operational expertise
• Monitoring service quality, adoption, and performance metrics
• Maintaining documentation, governance, security, and operational procedures

About You

We imagine that you bring:

• A degree in Human Resources, Business Administration, Information Systems, Technology, or a related field
• Experience working with global HRIS operations in a complex international organisation
• Strong understanding of global HR processes and how they are supported within Oracle Fusion HCM. and related HR disciplines
• Experience working with Oracle Fusion HCM is highly preferred. Experience from other enterprise HRIS platforms such as SAP SuccessFactors or Workday is also valuable, provided you are motivated to become an Oracle Fusion HCM expert. Experience with release management, system enhancements, and operational improvement
• Strong stakeholder management skills and a collaborative mindset
• The ability to turn business needs into scalable and sustainable HRIS solutions
• Strong analytical and problem-solving skills
• Experience from a global matrix organisation is an advantage

We do not expect you to know everything from day one. What matters most is that you are curious, structured, collaborative, and comfortable working across international teams and shifting priorities.

Bring care into your career

At Falck, every action we take helps people live safer and healthier lives. That is why a career with us impacts more lives than your own.

Whether you develop or deliver healthcare solutions – or support the people who do – you will have the chance to build a career in a leading healthcare company. Working with a global team that puts care at the heart of everything they do, you will help shape the future of sustainable healthcare.

Got more questions?

If you have any questions about the position or what we can offer, you're welcome to contact Rehman Ghulam, Head of Global P&C Projects and Initiatives via mail: [e-mail]

Visit www.falck.com/careers to learn more about working at Falck and meet some of the people who turn care into action every day.

Before you apply

You only need to include your CV when applying – no photo or cover letter is required. During the interview, you'll have the opportunity to tell us more about yourself and why you'd like to join Falck.

We don't ask for photos because we believe the best first impression is made in person.

Join a culture of care

At Falck, care is at our core. We care for the people we help and for each other. With colleagues from many different countries, each bringing their unique skills, you will be part of a professional community built on trust and close collaboration. As a global company with more than 25,000 colleagues, we work every day to turn care into action and help build safer, healthier communities.

In this role, you will help strengthen the systems and processes that support our people and our business across the globe. You will join an environment where collaboration, accountability, and continuous improvement go hand in hand.