Fulfilment Operations Coordinator, 32 timer pr. uge, Aarhus

IKEA; Denmark; On-site; DKK 320,000 - 400,000; Full time

Job summary

IKEA Ab is seeking a logistics-focused colleague to support store teams and customers in Jutland. You will apply supply process expertise to balance range and capacity with forecasting and ordering, delivering high availability while controlling costs.

You will work in a team that values collaboration with sales and other departments, and you will adapt to changing business needs, always aiming to improve processes and customer experience.

Qualifications

• Ability to build relationships and lead when needed.
• Comfortable working independently and taking ownership.
• Experience with different IT systems and analysing numbers and processes.

Responsibilities

• Support store team and customer operations to ensure availability and service levels.
• Collaborate with sales function to ensure alignment between logistics and customer experience.
• Balance range and space capacity with forecasting and ordering to minimize costs.

Skills

Relationship building

Independent

IT systems

Numbers analysis

Process improvement

Job description

Why we will love you

Are you ready to help providing a seamless shopping experience with great quality in all touchpoints, for the many people in the middle of Jutland? We are looking for a relationship-building and independent new colleague, who is ready to create results through other people and with a focus on supporting the store team and the customer, with a constant will to improve yourself. You are use to work with different IT systems and like to analyze numbers and processes, to get a deeper understanding and use it to improve different working methods. We expect that you always act as a role model and takes the responsibility to lead and delegate the operation, when the team leader needs you. Besides that, you are very passionate about making IKEA ready for the future and adapt yourself to changes in both business and customer behavior.

Your responsibilities

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

You will be a part of our fantastic logistic team where we everyday are striving for a development- and well-being environment for our many co-workers. You will also get the pleasure to collaborate with both co-workers and leaders from the sales function where good cooperation is essential to achieve our goals.

Our team within IKEA

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Questions and support? Let's connect!

If you have job specific questions please contact Fulfilment Operations Team Leader, Ina Gospodinova at [e-mail]. Please note that we only receive applications via our recruitment system and not via e-mail.

Further information

• This position is for an average of 37 hours per week.
• Your working hours will vary based on the business need, with both night and early morning shifts within the hours 19.00-03.00. You should also expect to work every other weekend, both Saturday and Sunday. It is possible to give your input to the work schedule.
• Salary is within IKEA's banding and HK's Union agreement for logistics and includes free choice allowance, odd-hour payment and pension.
• Start date is as early as possible.
• Apply no later than 18.10.26
• We have an ongoing interview process and reserve the right to close the job when we have received enough qualified candidates.

Like homes, talent is also diverse, and in IKEA we have a passion for real people. When applying for jobs, some are discouraged if they do not meet every single competence area, but please feel free to still apply. We would love to get to know you as there is a wide range of opportunities in IKEA, based on desire, ability, and experience. We hope you will join us on this adventure and we are looking forward to hearing from you!

We prefer that you:

• Have a good understanding about how to make people follow you
• Understand both the customer perspective and the logistic operation and are able to communicate with both teams
• Is flexible, adaptable and good in working in the unknown
• Can work fast, effective, structured and independent
• is curious and have a constant drive to 'know more