Datacenter Technician

Sharp Brains; Viby; On-site; DKK 420,000 - 540,000; Full time

Job summary

Sharp Brains in Denmark seeks a Network & Data Centre Support Technician to provide onsite technical support for network, server and storage infrastructure. You will troubleshoot hardware, perform reboots, rack/derack equipment and handle cabling under remote guidance.

The role requires hands-on experience with routers, switches, servers and storage, plus familiarity with TCP/IP and fibre optics. A relevant IT qualification is preferred; CCNA/Network+ helps.

Qualifications

• Proven experience in network support, data centre operations, or similar technical role.
• Hands-on experience with routers, switches, servers, storage and troubleshooting.
• Knowledge of structured cabling, fibre optics, rack installation and cable management.
• Understanding of TCP/IP, routing, switching and network connectivity.
• Ability to install and replace server hardware following remote support guidance.
• Familiarity with backup media handling, recovery procedures and secure data erasure.
• Strong organisation and communication skills with ability to prioritise tasks independently.
• Degree or IT qualification; CCNA/CompTIA Network+ preferred.

Responsibilities

• Inspect, troubleshoot and resolve hardware and connectivity issues across routers, switches, servers and storage devices.
• Perform authorised equipment reboots, power cycles, component reseating and replacement of cables or modular hardware.
• Rack and de-rack equipment, install network switches and PDUs, and maintain organised racks and cabling.
• Install, connect, disconnect and replace copper and fibre cables, optics, SFPs and GBICs.
• Test cables and circuits, clean fibre connectors, measure optical light levels and install loopbacks under remote engineering guidance.
• Provide smart hands support, including connecting test equipment and assisting remote teams with diagnostics.
• Support new circuit provisioning, equipment deployments, planned maintenance and circuit migrations.
• Label equipment and cables, maintain asset inventories, and record serial numbers and installation photographs.
• Exchange backup tapes and removable storage media, following secure handling and storage procedures.
• Coordinate equipment repairs, secure data erasure and approved e-waste disposal.
• Document completed work, test results and incidents, escalating unresolved issues promptly.
• Follow site safety procedures, change controls and information security requirements.

Skills

Network support

Data centre operations

Field services

Network troubleshooting

Structured cabling

TCP/IP networking

Server hardware installation

Backup media handling

Education

Degree or IT qualification

CCNA/CompTIA Network+ (preferred)

Job description

About the Role

We are seeking a Network & Data Centre Support Technician to provide onsite technical support for network, server and storage infrastructure. The role covers hardware troubleshooting, break/fix, equipment installation, structured cabling and smart hands support, working closely with remote technical teams.

Key Responsibilities

• Inspect, troubleshoot and resolve hardware and connectivity issues across routers, switches, servers and storage devices.
• Perform authorised equipment reboots, power cycles, component reseating and replacement of cables or modular hardware.
• Rack and de-rack equipment, install network switches and power distribution units (PDUs), and maintain organised racks and cabling.
• Install, connect, disconnect and replace copper and fibre cables, optics, SFPs and GBICs.
• Test cables and circuits, clean fibre connectors, measure optical light levels and install loopbacks under remote engineering guidance.
• Provide smart hands support, including connecting test equipment and assisting remote teams with diagnostics.
• Support new circuit provisioning, equipment deployments, planned maintenance and circuit migrations.
• Label equipment and cables, maintain asset inventories, and record serial numbers and installation photographs.
• Exchange backup tapes and removable storage media, following secure handling and storage procedures.
• Coordinate equipment repairs, secure data erasure and approved e-waste disposal.
• Document completed work, test results and incidents, escalating unresolved issues promptly.
• Follow site safety procedures, change controls and information security requirements.

Required Skills & Experience

• Proven experience in network support, data centre operations, field services or a similar technical role.
• Hands-on experience with routers, switches, servers, storage equipment and network troubleshooting.
• Practical knowledge of structured cabling, fibre optics, rack installation and cable management.
• Understanding of TCP/IP, routing, switching and network connectivity.
• Ability to install and replace server hardware and follow technical instructions from remote support teams.
• Familiarity with backup media handling, recovery procedures and secure data erasure.
• Strong organisation, communication and problem-solving skills, with the ability to prioritise tasks independently.

Qualifications

• A degree, diploma or technical qualification in IT, Computer Science, Electronics or a related field, or equivalent practical experience.
• CCNA, CompTIA Network+ or an equivalent networking certification preferred.
• Experience with firewalls, VPNs and server configuration is an advantage.