Danish-Speaking Customer Support Agent I Remote in Greece I Relocation Support

WW Talents; Denmark; On-site; DKK 135,000 - 142,000; Full time

Benefits offered by this job

Relocation package

Paid onboarding

Career development

International environment

Multicultural team

Job summary

WW Talents in Greece is seeking a Danish-speaking Customer Support Agent to join our international team. You will assist content creators and partners via chat and email and grow your career in a multicultural environment.

This full-time role in Athens (remote within Greece) requires native or near-native Danish and fluent English, strong written communication, and good MS Office skills. Relocation support is provided.

Qualifications

• Native or near-native Danish (C1 preferred).
• Fluent English (C1).
• Excellent written communication skills.
• Strong computer literacy and internet navigation skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide professional customer support.
• Handle customer inquiries via phone and chat, providing comprehensive support.
• Accurately document customer interactions.
• Continuously learn new tools, products, and processes.

Skills

Danish (native)

English (C1)

Tools

Microsoft Office

Job description

Join an International Customer Support Team in Athens, Greece!

Are you fluent in Danish and English? Looking for an exciting opportunity to build your international career while living in Greece?

Join a global customer support team and help content creators and business partners by delivering high-quality support through chat and email. If you're passionate about customer service, digital platforms, and problem-solving, this is an excellent opportunity to grow your career in a dynamic and multicultural environment.

Location:

Athens, Greece / Remote

Important Note: This role is only remote in Greece, working from another country is not an option. Relocation is supported by the company.

About The Role

As a Danish-Speaking Customer Support Agent, you will support business customers using one of the world's leading online video platforms. You'll assist content creators and monetized partners with account management, technical troubleshooting, monetization inquiries, and platform-related questions while delivering an exceptional customer experience.

Key Responsibilities

• Provide professional customer support
• Handle customer inquiries via phone and chat, providing comprehensive support.
• Accurately document customer interactions.
• Continuously learn new tools, products, and processes.

What We're Looking For

• Native or near-native Danish (C1 preferred).
• Fluent English (C1).
• Excellent written communication skills.
• Strong computer literacy and internet navigation skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.

Salary & Benefits

• Gross Monthly Salary: €1,300 x14 month
• Performance Bonus based on target achievement.
• Paid onboarding and comprehensive training.
• Continuous coaching and career development opportunities.
• International and multicultural working environment.

Relocation Package

A comprehensive relocation support to help you settle in Greece:

• 4 weeks of hotel accommodation upon arrival.
• Flight ticket provided.
• Airport pick-up upon arrival.
• Real estate agency fee coverage to help you find long-term accommodation.

Working Schedule

• Full-time position.
• 5 days in a week, 8 hours/day with rotating shifts based on the projects.

Training & Career Development

• Comprehensive onboarding program with a dedicated nesting period.
• Ongoing training sessions and regular coaching.
• Continuous learning opportunities as products and tools evolve.
• Regular team meetings and supervisor support.
• Team-building activities and social events throughout the year.

If you're ready to start your international career while supporting creators and business customers in a collaborative environment, we'd love to hear from you.