Community Moderator — Flexible Hours & Growth (Copenhagen)

SteelAxis; København; On-site; DKK 70,000 - 94,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Growth opportunities

Flexible hours for students

Job summary

SteelAxis in Copenhagen, Denmark is seeking a skilled Moderator to monitor and manage online communities, ensuring members follow rules and guidelines while maintaining a positive, engaging environment.

You will engage with members, enforce guidelines, respond to inquiries, and collaborate with the team on growth strategies. English proficiency required; additional languages are a plus. Accommodation provided and flexible hours suitable for students are offered.

Qualifications

• Experience in community management or moderation.
• Strong communication and interpersonal skills.
• Able to handle conflicts with tact and diplomacy.
• Familiarity with social media platforms and online forums.
• Proficient in English; additional languages are a plus.

Responsibilities

• Monitor community activity and engage with members to foster a positive atmosphere.
• Enforce community rules and guidelines through moderation of posts, comments, and discussions.
• Respond promptly to user inquiries, feedback, and complaints with professionalism.
• Collaborate with team members to develop strategies for community growth and engagement.
• Report any issues or concerns related to user behavior or platform functionality.

Skills

Community management

Communication skills

Conflict management

Social media familiarity

English proficiency

Job description

SteelAxis in Copenhagen, Denmark is seeking a skilled Moderator to monitor and manage online communities, ensuring members follow rules and guidelines while maintaining a positive, engaging environment.

You will engage with members, enforce guidelines, respond to inquiries, and collaborate with the team on growth strategies. English proficiency required; additional languages are a plus. Accommodation provided and flexible hours suitable for students are offered.