Boutique Sales Associate — Fashion & Customer Experience

Free People; København; On-site; DKK 110 - 130; Full time

Benefits offered by this job

#FreePeople

Job summary

Free People in Copenhagen is seeking an experienced Retail Sales Associate to deliver an exceptional customer experience while supporting daily store operations and sales goals.

You will greet customers, build relationships, suggest products, assist with fitting rooms, and help maintain merchandising. The role requires flexibility to work three 4-hour shifts per week, including evenings, weekends, and holidays.

Qualifications

• Energetic and happy demeanor that is contagious.
• Builds genuine relationships with customers.
• Exhibits clear verbal communication skills.
• Able to thrive in a fast paced, evolving environment.
• Eagerness to learn and grow within the organization.

Responsibilities

• Exceed the customer’s service expectations by meeting the following responsibilities.
• Greet all customers upon entering the store.
• Offer to hold items for the customer at the cash wrap or in the fitting room.
• Determine the customer’s needs and offer suggestions and alternatives.
• Utilize all customer care resources.
• Offer to locate out of stock product from direct or from another store.
• Assist in maintaining store merchandising and operational standards.
• Uphold all company policy and procedures.
• Maintain a high level of awareness and concern for Loss Prevention.
• Facilitate the zones of the floor based on business needs.
• Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
• Comment on items purchased.
• Inquire if their purchase is a gift that will need to be wrapped.
• Request the customer’s zip code or email address.
• Ring transactions efficiently – issue a receipt.
• Compare signatures on back of card and on the POS Screen.
• Demonstrate knowledge of return policy.
• Practice proper phone etiquette.
• Perform all register functions.
• Train new stylists on Register University.
• Maintain cash wrap organization, cleanliness and restock.

Skills

Energy and happiness

Relationship building

Clear verbal communication

Team player

Flexible hours

Job description

Free People in Copenhagen is seeking an experienced Retail Sales Associate to deliver an exceptional customer experience while supporting daily store operations and sales goals.

You will greet customers, build relationships, suggest products, assist with fitting rooms, and help maintain merchandising. The role requires flexibility to work three 4-hour shifts per week, including evenings, weekends, and holidays.