Biometric Passport Admin & Client Services Specialist

Abroad Work; Denmark; Presencial; DKK 95.000 - 114.000; Jornada completa

Descripción de la vacante

Abroad Work in Greenland is seeking an Office Assistant to process biometric passports and manage client records. You will verify documentation, handle payments, and ensure accuracy while maintaining strict confidentiality.

Strong organizational and communication skills are essential for success. The role requires attention to detail, the ability to work both independently and as part of a team, and an eagerness to provide excellent client service in a dynamic environment.

Formación

• High school diploma or equivalent; college preferred
• Previous admin or customer service experience preferred
• Familiarity with biometric passport processing is a plus
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Responsabilidades

• Process biometric passports for clients according to established procedures
• Verify and validate all required documentation and information
• Maintain accurate records of passport applications and payments
• Communicate with clients regarding missing or incorrect information
• Coordinate with government agencies to obtain necessary approvals and documentation
• Provide excellent customer service, in person and over the phone
• Ensure confidentiality of all client information

Educación

High school diploma or equivalent

Some college

Previous administrative or customer service experience

Attention to detail

Organizational skills

Communication skills

Ability to work independently and as part of a team

Descripción del empleo

Abroad Work in Greenland is seeking an Office Assistant to process biometric passports and manage client records. You will verify documentation, handle payments, and ensure accuracy while maintaining strict confidentiality.

Strong organizational and communication skills are essential for success. The role requires attention to detail, the ability to work both independently and as part of a team, and an eagerness to provide excellent client service in a dynamic environment.