AI Enablement Coordinator

Factbird; København; Hybrid; DKK 700,000 - 950,000; Full time

Benefits offered by this job

Flexible hours

Competitive salary

Internet reimbursement

Onboarding support

Career growth plan

Team gatherings

Diversity & inclusion

Job summary

Factbird, Copenhagen, is seeking an AI Enablement Coordinator to shape how we use AI internally, from chatbots to multi-agent setups. It’s a hybrid role, blending technical curiosity with people-facing impact, and offers independence to define a broad mandate across the company.

You’ll own internal AI tooling, manage licenses, and develop training materials while building a roadmap for automated workflows. If you enjoy turning complex AI concepts into practical guidance and helping non-technical

Qualifications

• 2+ years since graduating from a relevant technical Master’s program; more is a plus.
• Strong technical understanding of AI and AI tooling; you don’t need to build models, but you should understand how tools work.
• Interest in moving beyond a purely technical track into project management and cross-team influence.
• Ability to work independently and own a broad, loosely defined area.
• Clear communication to explain AI capabilities to non-technical colleagues.
• Experience training, coaching, or presenting to non-technical colleagues.
• Proactive mindset to push AI adoption forward, not just follow a roadmap.

Responsibilities

• Own and administer our internal AI tooling, including setup and user adoption guidance.
• Manage licenses for internal AI tools, monitor cost, ensure compliance.
• Create training and documentation for company-wide use of AI, including a library of reusable skills, prompts, and agents.
• Develop a roadmap of AI-enabled processes and workflows to support departments across Factbird.

Skills

AI tooling

Licensing

Training docs

Reusable skills

Automation roadmap

Impact measurement

Security best practices

Multi-agent

AI learning program

AI adoption

Education

Relevant Master’s degree

Tools

AI platforms

Job description

Department: Operations (Engineering Services & Customer Support)

Application Deadline: 31 October 2026

Department: Operations (Engineering Services & Customer Support)

Location: Copenhagen

Description

At Factbird, we help manufacturers see what’s really happening on their lines—so they can make better, faster decisions. Our plug-and-play hardware and cloud platform turn live production data into clear insights, and we’re scaling fast across sites, teams, and countries. As our AI Enablement Coordinator, you'll shape how Factbird uses AI internally — everything from everyday chatbots and coworking tools to more advanced, multi-agent setups. It's a hybrid role: technical enough to question how these tools actually work, and people-facing enough to help the rest of the company get real value out of them.

About the role

This is a mid-career, professional-level position on Factbird's career ladder. You'll own your area end-to-end with real independence, and you're expected to connect what you do to business impact, not just tasks — it's a natural next step for someone technical who wants their next move to be toward project leadership and organisation-wide influence, rather than deeper into pure engineering. It's also a brand-new role, so there's both the opportunity and the need for you to help define it. You'll thrive here if you like owning a broad, loosely defined area and figuring out for yourself what matters most — and if you get a kick out of helping people who are less technical than you get genuinely useful things done with AI.

Key Responsibilities

Tooling, licensing & adoption

• Own and administer our internal AI tooling — what we use, how it's set up, and how people learn to use it well
• Manage licenses for internal AI tools, keeping an eye on cost and making sure usage stays compliant
• Build the training and documentation that helps the rest of the company adopt what you roll out. This includes building and managing a company-wide library of reusable skills, prompts and agents
• Create a roadmap of processes and workflows that can be automated with AI, and support departments across Factbird in making it happen

Impact & strategy

• Look for ways AI can genuinely help in every department — through productivity, engagement, quality — and figure out how to measure and report on that impact, good and bad
• Own our AI usage guidelines and security best practices (in collaboration with our Security & Compliance function), ensuring we are safe and responsible while growing with AI
• Stay on top of what's happening in AI (including evaluating new tooling) and bring good ideas back to Factbird before everyone else catches up
• Support moderate users with clear, practical guidance that builds their confidence
• Support solving advanced use cases, like multi-agent systems, custom integrations, and edge cases
• Be a company-wide champion for increasing organisational productivity using AI, including building and delivering an AI learning program for the whole organisation

About you

We're looking for someone technical enough to genuinely understand how AI tools work, and independent enough to run with a broad, still‑undefined mandate. The job itself is company‑wide — you'll be the person who knows what we're using, what it costs, and whether it's actually working.

Requirements

• At least 2 years of experience since graduating from a relevant technical Masters program (more is a plus), ideally gained across one or two different companies — enough to have seen more than one way of doing things
• Strong technical understanding of AI and AI tooling — you don't need to build models, but you do need to genuinely understand how the tools work
• An interest in growing beyond a purely technical track and into project management and cross‑team influence
• Comfort working independently and owning a broad, loosely defined area — part of the job is figuring out what to prioritise
• Clear communication — you'll explain AI capabilities and limits to people with a wide range of technical comfort
• Experience training, coaching, or presenting to non‑technical colleagues — you have a knack for making complex tools feel approachable
• A proactive streak: this role exists because someone needs to push AI adoption forward, not wait for a roadmap to say so

Why Factbird?

• Flexible working hours: We trust you to manage your time. Life isn't one-size-fits-all, and neither is work.
• Competitive salary: We offer compensation that reflects your skills, experience, and impact.
• Internet reimbursement: Stay connected and productive, wherever you choose to work from.
• Thoughtful, human onboarding: We'll support you step by step, giving you the context, tools, and guidance you need to feel confident from day one.
• A career path that grows with you: Through bi‑yearly Individual Development Plan conversations, we'll work together to shape a career journey that fits your ambitions.
• Company-wide gatherings & team days: We regularly come together across teams and regions to connect, celebrate, and align on what's next.
• A global, inclusive culture: We’re proud of our diverse backgrounds and perspectives — and we actively celebrate them in how we work and collaborate.

Have questions? You can always reach out at [e-mail]

At Factbird, we believe that great work starts with people feeling respected, valued, and included. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone has the opportunity to thrive.

All employment decisions at Factbird are made based on business needs, role requirements, and individual qualifications, without discrimination based on gender, gender identity or expression, age, disability, marital or family status, nationality, ethnic or social origin, religion or belief, sexual orientation, or any other characteristic protected under applicable European and local employment laws.

We celebrate diversity in all its forms and believe that different backgrounds, perspectives, and experiences make our teams stronger and our work better. We warmly encourage all qualified candidates to apply and to bring their whole selves to Factbird.