Kundenberater jobs in Germany

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

• Territory mapping for target accounts and administration of internal systems and the coordination of services efforts/deployment of resources to deliver to client goals.
• Execution on outbound network and pipeline development, creating strong relationships build on trust and credibility - understanding of the objectives of prospects
• Educate and evangelise to the market on best practices, trends and developments aligned with Swapcard solutions
• Adopt and develop sales best practices, leveraging systems to maximise efficiency while delivering exceptional sales experiences.
• Understand and interpret prospect needs to align solution with requirements focusing on value creation rather than feature function.
• Develop strong foundational knowledge of product and event tech stack ecosystems.
• Reliable forecasting and deal transparency as well as reference case development and roadmap inputs will form part of the measures of success for performance assessment. Results both financial and leverage are critical to the success of this role.

• 7+ years of SaaS Sales experience
• 3+ years of Event Industry experience
• Skilled in advanced Discovery and Negotiation strategies
• History of achieving sales targets in a fast-paced, high-velocity sales environment
• Exceptional communication, listening, and presentation skills
• Exceptional comfort while speaking on the phone/ video conference
• Proven C-Level networker
• Persistent, optimistic & charismatic!
• Fluent in German and English. Any other languages would be appreciated!
• Eager to adapt to new tools and workflows as well as suggest improvements.
• Startup mindset - ready to learn and initiate quickly.
• Open-minded, embraces changes to processes.
• Appetite for growth, curious to learn new things, and expand skillset!

Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

1. Screening Interview with a recruiter from our people team.
2. A remote exercise to demonstrate and assess your skills.
3. Manager review with your future reporting manager
4. Leadership review with one of our department leaders
5. Reference check conducted by our people team
6. Offer

• Curious: We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow—what matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives when curiosity drives.
• Value-Driven: At Swapcard, we focus on making each decision count by prioritising outcomes that create meaningful value for our customers, team members, and partners.
• Human: At Swapcard, being human means fostering empathy, openness, and diversity to create a caring and collaborative community. We’re driven by a strong team spirit and a shared goal of building meaningful connections—both through our product and within our team.
• Resilient: We embrace challenges with optimism, creativity, and adaptability, constantly seeking innovative solutions and opportunities for growth.
• Ownership: At Swapcard, we take responsibility and are accountable for our actions, driving success through initiative, trust, and accountability. True ownership means more than just completing tasks; it's about being proactive, investing ourselves fully in the outcomes, and fostering a culture of trust.

• International team with 40+ nationalities (more on the way!)
• Remote-first policy with headquarters in Paris
• Thriving startup with career growth opportunities
• Open-minded culture that appreciates differences
• Feedback-driven, supportive & curious team with a DIY mindset
• Generous Paid Time Off to ensure you have time for what matters most ️
• Remote perks designed to optimize your working experience
• In-person social gatherings to celebrate our achievements ️
• 100% of your health insurance contribution paid by Swapcard
• Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup) ️
• Co-working space budget to support remote work in professional environments
• Learning budget to help you develop new and existing skills
• Mental health care initiatives to support your well-being

Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran