Technical Service Specialist – Metal Fluids

Quaker Houghton; Hamburg; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global leader in industrial process fluids is seeking a Technical Service Specialist based in Germany. This role involves on-site testing, technical support, and building relationships with key customers, mainly in the industrial sector. The ideal candidate has a technical degree, at least 2 years of relevant experience, and is fluent in German and English. This position offers competitive compensation, a flexible work environment, and opportunities for continuous learning.

Leistungen

Competitive compensation

Company car for customer visits

Flexible working environment

Access to continuous learning programs

Qualifikationen

• Minimum 2 years in a manufacturing or industrial environment.
• Experience with measurements and equipment troubleshooting.
• Native-level German and professional English required.

Aufgaben

• Perform on-site testing and process optimization.
• Identify process improvements and cost-saving opportunities.
• Support technical trials and fluid analyses.
• Prepare reports and technical training for customer teams.
• Conduct plant surveys to establish baselines.

Kenntnisse

Technical background

Problem-solving

Customer-focused

Analytical skills

Safety-conscious

Ausbildung

Degree in Chemistry or Mechanical Engineering

Tools

Microsoft Office

Jobbeschreibung

About The Job

Quaker Houghton is an industry leader with more than 100 years of history and a robust global presence, operating in over 25 countries. Our customers include the world’s most advanced and specialized steel, automotive, aluminium, aerospace, and machinery manufacturers.

As Technical Service Specialist – Metal Fluids , you will support our key customers across Germany (mainly Central and Northern regions) and occasionally in France, Poland, and the Czech Republic. You will be the technical expert on-site, ensuring that our products and solutions deliver consistent, reliable performance while helping customers optimize their processes.

Start date : September-October 2026

This is a hands‑on, field‑based role for someone who enjoys being close to industrial operations — solving problems, running measurements, and improving performance in partnership with our customers.

What will you do?

• Perform on-site testing, analysis, and process optimization of Quaker Houghton fluids and equipment.
• Identify and document process improvements and cost‑saving opportunities, working closely with customers and internal teams.
• Support technical trials, fluid analyses, and troubleshooting in collaboration with Product Application Managers and R&D.
• Prepare and deliver reports, standard operating procedures (SOPs), and technical training for customer teams.
• Conduct plant surveys to establish baselines, monitor performance, and propose improvements.
• Maintain strong relationships with customer technical and operations teams, acting as the main technical point of contact.
• Provide emergency technical support when required.
• Travel to customer sites approximately 75% of the time, including occasional trips to France, Poland, and the Czech Republic.

What are we looking for?

The ideal candidate has a strong technical background and thrives in a hands‑on industrial environment. You’ll enjoy solving complex problems, working independently, and building strong customer relationships.

• Education : Degree in Chemistry, Mechanical Engineering, or related technical field.
• Experience : Minimum 2 years in a manufacturing or industrial environment (steel, metalworking, or process fluids preferred).
• Technical skills : Experience with measurements, mechanical systems, and equipment troubleshooting.
• Languages : Native-level German and professional English required.
• Soft skills : Safety-conscious, proactive, analytical, customer-focused, and results-driven. Comfortable working independently, managing your own schedule, and collaborating remotely with international teams.
• Other : Proficient in Microsoft Office, valid driving license, and willingness to travel extensively.

This is a home‑based role in Germany with flexible working hours — focused on results and customer satisfaction.

What’s in it for you?

• Competitive compensation and benefits aligned with your experience.
• Company car for customer visits.
• Flexible working environment with autonomy and trust.
• A collaborative, inclusive environment with room to grow your technical and commercial expertise.
• The opportunity to work with world‑leading steel manufacturers and cutting‑edge technologies.
• Access to QH University – continuous learning and training programs.
• Wellbeing, mental health, and DEI initiatives.

About Us

We are the global leader in industrial process fluids, supporting the world’s steel, aluminium, automotive, and aerospace industries. With operations in 40+ countries and 100+ locations, our chemists, engineers, and experts work side‑by‑side with customers to continuously improve operations for a more efficient, sustainable future.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

These values guide everything we do and define who we are as a company — building a safer, stronger, and more inclusive Quaker Houghton.

Join the team and grow where your expertise truly makes an impact.